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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    U

    Universitat Autònoma de Barcelona

    Cómo hablar bien en público

    Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Non-Verbal Communication, Drive Engagement, Target Audience, Communication, Persuasive Communication, Strategic Communication, User Feedback, Customer Engagement, Assertiveness, Microsoft PowerPoint, Time Management, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
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    2.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Virginia

    Agile Development

    Skills you'll gain: Usability Testing, Agile Product Development, User Story, Continuous Delivery, Persona Development, Agile Software Development, Sprint Planning, Peer Review, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Customer Analysis, Analytics, Product Development, Business Analytics, Persona (User Experience)

    4.7
    Rating, 4.7 out of 5 stars
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    4.8K reviews

    Beginner · Specialization · 3 - 6 Months

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    C

    Coursera

    Professional Sales Mastery

    Skills you'll gain: Sales Territory Management, Enterprise Sales, Cold Calling, Lead Generation, Selling Techniques, Sales Training, B2B Sales, Sales Management, Sales, AI Personalization, Responsible AI, Sales Prospecting, Consultative Selling, Strategic Leadership, Generative AI Agents, Sales Pipelines, Customer Relationship Management, Business Process, Business Strategy, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
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    380 reviews

    Intermediate · Specialization · 3 - 6 Months

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    G

    Google

    Foundations of Data Science

    Skills you'll gain: Data Storytelling, Data Ethics, Data-Driven Decision-Making, Analytics, Workflow Management, Business Analytics, Data Science, Project Design, Data Visualization Software, Project Management, Communication, Stakeholder Communications

    4.7
    Rating, 4.7 out of 5 stars
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    3.8K reviews

    Advanced · Course · 1 - 3 Months

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    C

    Coursera

    CRO Excellence: Leading High-Performance Sales Teams

    Skills you'll gain: Strategic Leadership, Business Leadership, Customer Insights, Customer experience strategy (CX), Performance Measurement, Business Priorities, Business Risk Management, Data-Driven Decision-Making, Business Metrics

    Intermediate · Course · 1 - 4 Weeks

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    M

    Macquarie University

    Pitching, Marketing and Sales For Startups

    Skills you'll gain: Value Propositions, Entrepreneurship, Social Media Marketing, Sales, Storytelling, Social Media Strategy, Marketing Strategies, Data-Driven Decision-Making, Customer Insights, Presentations, Fundraising and Crowdsourcing, Market Opportunities, Business Development, Business Modeling, Public Speaking, Strategic Partnership, Professional Networking

    Beginner · Course · 1 - 3 Months

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    A

    Alex Genadinik

    Sales: Understand Subtle Buying Signals To Close More Deals

    Skills you'll gain: Closing (Sales), Consultative Selling, Selling Techniques, Active Listening, Customer Relationship Building, Sales Process, Sales Strategy, Non-Verbal Communication, Overcoming Objections, Rapport Building, Interpersonal Communications, Consumer Behaviour

    Mixed · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Account Manager with Generative AI

    Skills you'll gain: Solution Selling, Budget Management, Account Strategy, Productivity Software, Financial Management, Financial Data, Consultative Selling, Administrative Support, Negotiation, Sales Process, Business Ethics, Customer Relationship Management (CRM) Software, Contract Negotiation, Key Performance Indicators (KPIs), Account Management, Microsoft Copilot, Content Management, Relationship Building, Consultative Approaches, Generative AI

    Advanced · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    I

    IBM

    Introduction to Cybersecurity Tools & Cyberattacks

    Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Network Security, Threat Detection, Cyber Attacks, Authentications, Security Awareness, Digital Forensics, Security Controls, Infrastructure Security, Multi-Factor Authentication, Human Factors (Security)

    4.6
    Rating, 4.6 out of 5 stars
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    16K reviews

    Beginner · Course · 1 - 3 Months

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    I

    IBM

    Generative AI: Introduction and Applications

    Skills you'll gain: Generative AI, ChatGPT, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
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    4.1K reviews

    Beginner · Course · 1 - 4 Weeks

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    S

    SkillsBooster Academy

    AI Image Generation Mastery

    Skills you'll gain: Generative AI, Brand Strategy, AI Product Strategy, Branding, Brand Awareness, Brand Marketing, Visual Design, Content Creation, Marketing Design, Social Media Content, Marketing Communications, Business Process Improvement, Customer Communications Management, Creative Problem-Solving, Design Elements And Principles, Social Media, Social Media Marketing, Customer Acquisition Management, Digital Marketing, Media and Communications

    Beginner · Course · 1 - 3 Months

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    C

    Copenhagen Business School

    An Introduction to Consumer Neuroscience & Neuromarketing

    Skills you'll gain: Consumer Behaviour, Marketing Psychology, Decision Making, Brand Management, Human Learning, Customer Insights, Market Research, Business Ethics, Marketing, Advertising, Ethical Standards And Conduct, Psychology, Data Collection

    4.7
    Rating, 4.7 out of 5 stars
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    3.5K reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer insights courses

  • Cómo hablar bien en público: Universitat Autònoma de Barcelona
  • Agile Development: University of Virginia
  • Professional Sales Mastery: Coursera
  • Foundations of Data Science: Google
  • CRO Excellence: Leading High-Performance Sales Teams: Coursera
  • Pitching, Marketing and Sales For Startups: Macquarie University
  • Sales: Understand Subtle Buying Signals To Close More Deals: Alex Genadinik
  • Microsoft Account Manager with Generative AI: Microsoft
  • Introduction to Cybersecurity Tools & Cyberattacks: IBM
  • Generative AI: Introduction and Applications: IBM

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