Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Program Management, Risk Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Stakeholder Analysis, Strategic Decision-Making, AI literacy, Decision Intelligence, Stakeholder Management, AI Integrations, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Governance, Model Evaluation, Machine Learning
Intermediate · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Ideation, Innovation, Entrepreneurship, Risk Management, Risk Analysis, New Product Development, Business Strategies, Value Propositions, Brainstorming, Competitive Analysis, Business Modeling, Product Development, Customer Analysis, Customer Insights, Needs Assessment, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Research, JSON, Hypertext Markup Language (HTML), User Experience Design, Design Research, Linux Commands, Javascript, Unix, Usability, Cascading Style Sheets (CSS), User Centered Design, Experience Design, Software Visualization, Web Content Accessibility Guidelines, Pseudocode, User Interface and User Experience (UI/UX) Design, UI Components, Unit Testing, Mobile Development Tools, Code Reusability
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Inventory Management, Warehousing, Warehouse Management, Logistics Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Inventory Control, Warehouse Operations, Logistics, Transportation Operations, Transportation Management, Supply Chain Management, Supply Chain, Order Delivery, Customer Service, Operating Cost
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Statistical Visualization, Data-Driven Decision-Making, Analysis, Trend Analysis, Predictive Modeling, Social Media Analytics, Predictive Analytics, Marketing, Social Network Analysis, Customer Analysis, Data Analysis Software, Data Ethics, Data Strategy, Data Warehousing, Customer Insights, Data Science, Digital Analysis, Blockchain, Consumer Behaviour, Data Integrity
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Full-Stack Web Development, Software Design, Risk Analysis, Scrum (Software Development), Information Technology, Computer Hardware, Agile Methodology, Agile Project Management, Team Building, Risk Management, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

University of Virginia
Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Product Lifecycle Management, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, AI Workflows, Prompt Patterns, Responsible AI, Document Management, Storytelling, Data Synthesis, Microsoft Excel, LLM Application, Consolidation, AI Enablement, Data Analysis, SQL, Generative AI, AI literacy, Databases, Data Visualization
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Agentic systems, ChatGPT, Generative AI Agents, AI Orchestration, Prompt Patterns, Agentic Workflows, OpenAI API, LLM Application, AI literacy, AI Enablement, AI Workflows, AI powered creativity, Generative AI, Artificial Intelligence, Tool Calling, Large Language Modeling, AI Security, Business Logic, File I/O
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, ChatGPT, Generative AI, Commercialization, Product Management, AI Enablement, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, LLM Application, AI literacy, Customer experience improvement, Team Building, Responsible AI, Stakeholder Engagement, Artificial Intelligence and Machine Learning (AI/ML), Creativity
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Pipelines, Linux Commands, SQL, IBM Cognos Analytics, Apache Kafka, Bash (Scripting Language), Apache Airflow, Shell Script, IBM DB2, Data Transformation, Data Visualization, Dashboard, File Management, Dashboard Creation, Star Schema, Database Management, Relational Databases, Stored Procedure
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Storytelling, Excel Formulas, Data Synthesis, LLM Application, Consolidation, AI literacy, Microsoft Excel, Data Visualization, AI Enablement, Spreadsheet Software, Data Analysis, AI powered creativity, Generative AI, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months