Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.
Scrum Alliance
Skills you'll gain: AI Product Strategy, Product Planning, Brainstorming, Product Strategy, Generative AI, Strategic Decision-Making, Customer Insights, Market Analysis, Data-Driven Decision-Making, Market Research, Forecasting, Data Analysis
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Consultative Selling, Sales Prospecting, Personal Development, Sales Operations, Sales Management, Sales Training, Communication, User Research, Mentorship, Negotiation, Persona Development, Process Optimization, B2B Sales, Interpersonal Communications, Customer Analysis, Employee Coaching, Forecasting, Self-Awareness, Customer Relationship Management (CRM) Software, Account Management
Beginner · Specialization · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Storytelling, Data Analysis, Key Performance Indicators (KPIs), Business Process, Project Planning
Advanced · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Management, Team Leadership, Sales Training, Virtual Teams, Team Management, Sales Enablement, Team Motivation, Sales, Team Performance Management, Sales Pipelines, Sales Process, Innovation, Overcoming Objections, Conflict Management, Performance Analysis, Employee Onboarding, Drive Engagement, Employee Retention, Customer Engagement, Recognizing Others
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: OAuth, Salesforce Development, Authentications, Salesforce, Cloud Deployment, Cloud-Based Integration, Systems Integration, Application Programming Interface (API), Application Deployment, Data Integration, API Design, Data Mapping, Restful API, Application Performance Management, System Monitoring, Data Transformation, Secure Coding, Event Monitoring, Security Controls, Real Time Data
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: API Testing, Application Deployment, Integration Testing, Continuous Deployment, Microservices, Software Versioning, Continuous Integration, Test Automation, Application Programming Interface (API), CI/CD, Test Tools, Verification And Validation, Application Lifecycle Management
Advanced · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Compensation Analysis, Meeting Facilitation, Performance Review, Staff Management, Strategic Leadership, Safety Training, Prioritization, Human Resources, Diversity and Inclusion, Performance Management, Organizational Strategy, Leadership, Human Resources Management and Planning, Recruitment, Time Management, Human Resource Policies, Human Resource Management, Leadership and Management, Organizational Skills, Culture Transformation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Business Research
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Business Intelligence, Data Modeling, Data Storytelling, Extract, Transform, Load, Data Transformation, Data Visualization, Snowflake Schema, Business Analytics, Data Lakes, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Data Analysis, Data Governance, Python Programming, Generative AI, Artificial Intelligence, Data Security
Intermediate · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Amazon Web Services, Disaster Recovery, Amazon CloudWatch, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Configuration Management, Automation
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Network Support, Network Performance Management, Network Administration, System Configuration, System Monitoring, Network Protocols, Network Planning And Design, Telecommunications, Network Routing, Communication Systems, Endpoint Security, Capacity Management, Application Performance Management, Configuration Management, Scalability, Service Management
Beginner · Course · 1 - 3 Months