
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Management, Relationship Building, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Data Management, Customer Engagement, People Development, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Target Audience, Value Propositions, Solution Delivery, Business Analysis, Web Analytics, Organizational Structure, Business Acumen
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Quantitative Research, Qualitative Research, Marketing Analytics, Market Analysis, Market Research, Survey Creation, Exploratory Data Analysis, Marketing Strategies, Sampling (Statistics), Strategic Marketing, Marketing Management, Data Collection, Market Intelligence, Business Research, Forecasting, Strategic Decision-Making, Data Analysis, Predictive Modeling, Analysis, Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Document Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Plotly, Data Visualization, Datamaps, Data Visualization Software, Scatter Plots, Jupyter, Python Programming, Exploratory Data Analysis, Pandas (Python Package), Data Analysis, Medical Science and Research
Beginner · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Agile Methodology, Team Management, Conflict Management, Team Building, Scaled Agile Framework, Agile Project Management, Employee Coaching, Sprint Retrospectives, Kanban Principles, Lean Methodologies, Leadership, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Ball State University
Skills you'll gain: Data Visualization, Rmarkdown, Exploratory Data Analysis, Data Visualization Software, Ggplot2, Interactive Data Visualization, Plot (Graphics), Statistical Visualization, R (Software), R Programming, Data Storytelling, Histogram, Scatter Plots, Data Analysis, Tidyverse (R Package), Data Manipulation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Spatial Data Analysis, Data Visualization Software, Data Visualization, Geospatial Mapping, Geospatial Information and Technology, Interactive Data Visualization, Scatter Plots, Software Installation, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Continuous Monitoring, Performance Analysis, Project Risk Management, Risk Analysis, Risk Mitigation, Risk Management, Project Documentation, Management Reporting, Change Control, Contract Review, Variance Analysis, Agile Project Management, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Blockchain, FinTech, Payment Systems, Cryptography, Digital Assets, Emerging Technologies, Distributed Computing, Cryptographic Protocols, E-Commerce, Transaction Processing, Algorithms, Fundraising
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Documentation, API Testing, Test Automation, Generative AI, Software Testing, AI Security, Vulnerability Assessments, Test Case, Secure Coding, Full-Stack Web Development, LLM Application, Technical Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Awareness, Social Media Marketing, Target Audience, Social Media, Brand Strategy, Digital Media Strategy, Branding, Content Marketing, Content Strategy, Social Media Strategy, Marketing Communications, Marketing Analytics, Customer Engagement
Intermediate · Course · 1 - 4 Weeks