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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Data Analysis with Minitab: Analyze & Apply

    Skills you'll gain: Minitab, Data Analysis, Statistical Hypothesis Testing, Regression Analysis, Descriptive Statistics, Statistical Analysis, Predictive Modeling, Statistical Modeling, Data-Driven Decision-Making, Exploratory Data Analysis, Statistical Methods, Statistical Inference

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Exploring the Lineage of Data with Cloud Data Fusion

    Skills you'll gain: Google Cloud Platform, Data Pipelines, Data Migration, Data Lakes, Data Integration, Data Transformation, Exploratory Data Analysis, Cloud Management, Data Management, DevOps

    Advanced · Project · Less Than 2 Hours

  • G

    Google Cloud

    Understanding and Analyzing Your Costs with Google Cloud Billing Reports

    Skills you'll gain: Google Cloud Platform, Cloud Management, Public Cloud, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Integrate Private Service Connect with Service Directory

    Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    Alteryx Mastery: Data Analytics & Workflow Automation

    Skills you'll gain: Data Import/Export, Alteryx, No-Code Development, Data Visualization, Business Analytics, Data Governance, Workflow Management, Operational Efficiency, Business Reporting, Data Cleansing, Data Manipulation, Data Transformation, Data Analysis, Data Integration, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Driving Business Success with ChatGPT – Complete Guide

    Skills you'll gain: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Sales Prospecting Mastery with Lemlist: AI-Driven Strategies

    Skills you'll gain: Lead Generation, HubSpot CRM, Sales Prospecting, Campaign Management, Sales Pipelines, Sales Process, AI Personalization, Email Automation, Performance Analysis, B2B Sales, Anthropic Claude, Marketing Automation, LinkedIn, Customer Relationship Management (CRM) Software, Prompt Engineering, Artificial Intelligence

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Database Management and Core Application Development

    Skills you'll gain: ASP.NET, Database Development, Database Management, Object-Relational Mapping, Back-End Web Development, Full-Stack Web Development, C# (Programming Language), Database Design, Application Frameworks, Authorization (Computing), Model View Controller, Authentications, Data Modeling, Data Migration, Data Mapping, Business Logic, Software Design Patterns, Data Validation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Kubernetes Engine: Production em Português Brasileiro

    Skills you'll gain: Kubernetes, Google Cloud Platform, CI/CD, Continuous Deployment, Application Deployment, Continuous Integration, Cloud Storage, Continuous Delivery, Cloud Security, Role-Based Access Control (RBAC), Managed Services, Cloud Services, Data Storage, Security Controls, Database Management, Identity and Access Management, Authorization (Computing), Application Performance Management, Authentications

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Gestión de clientes potenciales con Hubspot

    Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Salesforce Certified AI Specialist Certification

    Skills you'll gain: AI Workflows, Salesforce, AI Security, Responsible AI, Data Ethics, AI Enablement, Customer Relationship Management, Generative AI, Predictive Modeling, Data Security, Data Modeling, Large Language Modeling

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Analyze Customer Reviews with Gemini Using Python Notebooks

    Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, LLM Application, Text Mining, Machine Learning, Business Reporting, SQL

    Intermediate · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer service courses

  • Data Analysis with Minitab: Analyze & Apply: EDUCBA
  • Exploring the Lineage of Data with Cloud Data Fusion: Google Cloud
  • Understanding and Analyzing Your Costs with Google Cloud Billing Reports: Google Cloud
  • Integrate Private Service Connect with Service Directory: Google Cloud
  • Alteryx Mastery: Data Analytics & Workflow Automation: Coursera
  • Driving Business Success with ChatGPT – Complete Guide: Packt
  • Sales Prospecting Mastery with Lemlist: AI-Driven Strategies: Coursera
  • Database Management and Core Application Development: Packt
  • Architecting with Google Kubernetes Engine: Production em Português Brasileiro : Google Cloud
  • Gestión de clientes potenciales con Hubspot: HubSpot Academy

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