Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: IT Security Architecture, Threat Modeling, Application Security, Cloud Deployment, Cloud Computing Architecture, Cloud Computing, Cloud Services, Security Engineering, Cloud Security, Systems Architecture, Information Systems Security, Security Controls, Secure Coding, Public Cloud, Threat Management, Software As A Service, Infrastructure As A Service (IaaS), Computer Security, Threat Detection, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Project Design, Feasibility Studies, Climate Change Mitigation, Environmental Monitoring, Sustainability Reporting, Project Finance, Environmental Science, Policy Analysis, Market Dynamics, Cost Benefit Analysis, Verification And Validation, Estimation, Data Collection
Intermediate · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Traffic Flow Optimization, Transportation Operations, Sustainable Design, Environmental Issue, Sustainable Engineering, Feasibility Studies, Emerging Technologies, Regulatory Compliance, Concept Of Operations, Data-Driven Decision-Making, Market Dynamics, Human Factors, Safety Standards
Intermediate · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Customer Retention, Active Listening, Non-Verbal Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Product Promotion, Marketing Materials, Promotional Strategies, Product Knowledge, Design, Presentations, Dashboard, Graphic and Visual Design, Commercialization, Creative Design, Graphic Design, Sales
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Adobe Illustrator, Logo Design, Creative Design, Graphic and Visual Design, Style Guides, Project Design, Digital Design, Typography, Layout Design, File Management, Design Elements And Principles, Design Specifications, Color Theory
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Presentation, Infographics, Data Visualization Software, Data Wrangling, Data Storytelling, Plotly, Matplotlib, Journalism, Graphing, Statistical Visualization, Color Theory, Data Manipulation, Data Transformation, Design Elements And Principles, Data Cleansing, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Network Security, Intrusion Detection and Prevention, Computer Security Incident Management, Command-Line Interface, Cryptography, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cybersecurity, Encryption, Information Systems Security, Vulnerability Assessments, Cyber Attacks, Security Engineering, Risk Management Framework, Multi-Factor Authentication, Cloud Security, Penetration Testing, Risk Management
Intermediate · Specialization · 3 - 6 Months

The World Bank Group
Skills you'll gain: Climate Change Adaptation, Climate Change Mitigation, Resilience, Sustainable Development, Environmental Issue, Environmental Policy, Scientific Methods, Cooperation, Environmental Science, Collaboration, Water Resource Management, Energy and Utilities
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Statistical Hypothesis Testing, Process Capability, Statistical Analysis, Data Analysis, Continuous Improvement Process, Project Management, Statistics, Work Breakdown Structure, Lean Six Sigma, Operational Excellence, Data Collection, Project Scoping, Process Improvement, Stakeholder Management, Quality Improvement, Quality Management
Intermediate · Specialization · 3 - 6 Months

University of New Mexico
Skills you'll gain: Middleware, Application Frameworks, Web Applications, Model View Controller, Agile Software Development, Git (Version Control System), Software Engineering, Web Development, Software Development, User Interface (UI), Databases, Relational Databases, Ajax, Software Architecture, Ruby on Rails, Javascript, Network Protocols
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Informatics, Health Care, Healthcare Project Management, Systems Analysis, Business Systems Analysis, Technical Communication, Requirements Analysis, Data Access, User Centered Design
Mixed · Course · 1 - 4 Weeks