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  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • G

    Google

    Technical Support Fundamentals

    Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux

    4.8 stars, 165K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • I

    IBM

    IBM DevOps and Software Engineering

    Skills you'll gain: User Story, Cloud Deployment, CI/CD, Unit Testing, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, OpenShift, Istio, Kubernetes, Linux Commands, Cloud Infrastructure, Test Driven Development (TDD), Devops Tools, Git (Version Control System), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development

    4.6 stars, 66K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (66K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • C

    Coursera

    Perform Cohort Analysis

    Skills you'll gain: Customer Retention, Customer Analysis, Brand Loyalty, Conversion Funnel Analysis, Customer Insights, Web Analytics, Google Analytics, Customer Success Management, Customer Engagement, Customer Acquisition Management, Trend Analysis, Marketing Effectiveness, Customer experience improvement, Business Metrics, Analysis, Performance Metric, Target Audience

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Michigan

    Python for Everybody

    Skills you'll gain: Database Design, Data Processing, Debugging, Web Scraping, File I/O, Data Store, Data Visualization, Database Software, Relational Databases, Restful API, Web Services, SQL, Databases, Data Visualization Software, JSON, Data Presentation, Data Structures, Programming Principles, Python Programming, Program Development

    4.8 stars, 281K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (281K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • G

    Google

    Foundations of Digital Marketing and E-commerce

    Skills you'll gain: Data Storytelling, Performance Measurement, Digital Media Strategy, Performance Metric, Search Engine Marketing, Conversion Funnel Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Digital Marketing, Customer Engagement, Marketing Planning, Marketing Strategies, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Performance marketing

    4.8 stars, 32K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (32K) · Beginner · Course · 1 - 4 Weeks

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    Deep Learning

    Skills you'll gain: Convolutional Neural Networks, Recurrent Neural Networks (RNNs), Computer Vision, Transfer Learning, Deep Learning, Image Analysis, Model Optimization, Artificial Intelligence and Machine Learning (AI/ML), Hugging Face, Natural Language Processing, Artificial Neural Networks, Tensorflow, Applied Machine Learning, Model Training, Fine-tuning, Generative AI, Embeddings, Supervised Learning, Large Language Modeling, Artificial Intelligence

    4.8 stars, 147K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.8 (147K) · Intermediate · Specialization · 3 - 6 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • G

    Google

    Google Digital Marketing & E-commerce

    Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Paid media, Social Media Management, Online Advertising, Search Engine Optimization, Performance Measurement, Spreadsheet Software, Client Services, Campaign Management, E-Commerce, Loyalty Programs, Marketing, Web Presence, Interviewing Skills

    4.8 stars, 51K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (51K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • G

    Google

    Google AI Essentials

    Skills you'll gain: Prompt Patterns, Google Gemini, Generative AI, AI literacy, Risking, Model Training, Technology Roadmaps, AI Integrations, Google Sheets, Critical Thinking, Innovation

    4.8 stars, 25K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (25K) · Beginner · Specialization · 3 - 6 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • M

    Meta

    Meta Social Media Marketing

    Skills you'll gain: Meta Ads Manager, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Target Audience, Social Media Campaigns, Paid media, Social Media Strategy, Customer Analysis, Content Creation, Marketing Effectiveness, Persona Development, Marketing Analytics, Advertising Campaigns, Social Media Analytics, Instagram, Presentations, Digital Marketing, Brand Management

    4.8 stars, 23K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (23K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    AI For Everyone

    Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Applied Machine Learning, Artificial Intelligence, AI literacy, Machine Learning, Data Science, AI Integrations, Deep Learning, Artificial Neural Networks

    4.8 stars, 53K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (53K) · Beginner · Course · 1 - 4 Weeks

    Status: Top AI program
    Top AI program
    Category: Preview
    Preview
  • U

    University of California, Irvine

    Project Management & Other Tools for Career Development

    Skills you'll gain: Business Writing, Stakeholder Engagement, Negotiation, Project Planning, Creative Thinking, Project Performance, Business Correspondence, Stakeholder Communications, Concision, Project Management, Communication Planning, Project Risk Management, Planning, Editing, Performance Measurement, Teamwork, Risk Management, Emotional Intelligence, Relationship Building, Communication

    4.7 stars, 38K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (38K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Introduction to Marketing

    Skills you'll gain: Customer Analysis, Branding, Marketing Strategies, Marketing, Strategic Marketing, Brand Marketing, Go To Market Strategy, Marketing Planning, Brand Strategy, Marketing Strategy and Techniques, Brand Management, Product Marketing, Marketing Effectiveness, Customer Insights, Brand Loyalty, Target Market, Marketing Communications, Marketing Analytics, Target Audience, Promotional Strategies

    4.8 stars, 13K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (13K) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…323334…393

In summary, here are 10 of our most popular customer success courses

  • Technical Support Fundamentals: Google
  • IBM DevOps and Software Engineering: IBM
  • Perform Cohort Analysis: Coursera
  • Python for Everybody: University of Michigan
  • Foundations of Digital Marketing and E-commerce: Google
  • Deep Learning: DeepLearning.AI
  • Google Digital Marketing & E-commerce: Google
  • Google AI Essentials: Google
  • Meta Social Media Marketing: Meta
  • AI For Everyone: DeepLearning.AI

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