Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Unit Testing, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, OpenShift, Istio, Kubernetes, Linux Commands, Cloud Infrastructure, Test Driven Development (TDD), Devops Tools, Git (Version Control System), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development
★ 4.6 (66K) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Customer Retention, Customer Analysis, Brand Loyalty, Conversion Funnel Analysis, Customer Insights, Web Analytics, Google Analytics, Customer Success Management, Customer Engagement, Customer Acquisition Management, Trend Analysis, Marketing Effectiveness, Customer experience improvement, Business Metrics, Analysis, Performance Metric, Target Audience
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Database Design, Data Processing, Debugging, Web Scraping, File I/O, Data Store, Data Visualization, Database Software, Relational Databases, Restful API, Web Services, SQL, Databases, Data Visualization Software, JSON, Data Presentation, Data Structures, Programming Principles, Python Programming, Program Development
★ 4.8 (281K) · Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Data Storytelling, Performance Measurement, Digital Media Strategy, Performance Metric, Search Engine Marketing, Conversion Funnel Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Digital Marketing, Customer Engagement, Marketing Planning, Marketing Strategies, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Performance marketing
★ 4.8 (32K) · Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Recurrent Neural Networks (RNNs), Computer Vision, Transfer Learning, Deep Learning, Image Analysis, Model Optimization, Artificial Intelligence and Machine Learning (AI/ML), Hugging Face, Natural Language Processing, Artificial Neural Networks, Tensorflow, Applied Machine Learning, Model Training, Fine-tuning, Generative AI, Embeddings, Supervised Learning, Large Language Modeling, Artificial Intelligence
★ 4.8 (147K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Paid media, Social Media Management, Online Advertising, Search Engine Optimization, Performance Measurement, Spreadsheet Software, Client Services, Campaign Management, E-Commerce, Loyalty Programs, Marketing, Web Presence, Interviewing Skills
★ 4.8 (51K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Patterns, Google Gemini, Generative AI, AI literacy, Risking, Model Training, Technology Roadmaps, AI Integrations, Google Sheets, Critical Thinking, Innovation
★ 4.8 (25K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Meta Ads Manager, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Target Audience, Social Media Campaigns, Paid media, Social Media Strategy, Customer Analysis, Content Creation, Marketing Effectiveness, Persona Development, Marketing Analytics, Advertising Campaigns, Social Media Analytics, Instagram, Presentations, Digital Marketing, Brand Management
★ 4.8 (23K) · Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Applied Machine Learning, Artificial Intelligence, AI literacy, Machine Learning, Data Science, AI Integrations, Deep Learning, Artificial Neural Networks
★ 4.8 (53K) · Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Business Writing, Stakeholder Engagement, Negotiation, Project Planning, Creative Thinking, Project Performance, Business Correspondence, Stakeholder Communications, Concision, Project Management, Communication Planning, Project Risk Management, Planning, Editing, Performance Measurement, Teamwork, Risk Management, Emotional Intelligence, Relationship Building, Communication
★ 4.7 (38K) · Beginner · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Customer Analysis, Branding, Marketing Strategies, Marketing, Strategic Marketing, Brand Marketing, Go To Market Strategy, Marketing Planning, Brand Strategy, Marketing Strategy and Techniques, Brand Management, Product Marketing, Marketing Effectiveness, Customer Insights, Brand Loyalty, Target Market, Marketing Communications, Marketing Analytics, Target Audience, Promotional Strategies
★ 4.8 (13K) · Mixed · Course · 1 - 3 Months