Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Algorithms, Debugging, Development Environment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Software Architecture, Systems Development Life Cycle, Systems Architecture, Systems Thinking, Software Design Patterns, Stakeholder Communications, Systems Analysis, Data Flow Diagrams (DFDs), Application Design
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Intellectual Property, Digital Transformation, Business Modeling, Business Strategy, Technology Strategies, Innovation, Data-Driven Decision-Making, Value Propositions, Market Dynamics, Competitive Analysis, Computing Platforms, Emerging Technologies
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Collaboration, Leadership, Presentations, Creativity, Teamwork, Innovation, Creative Thinking, Cross-Functional Collaboration, People Management, Persuasive Communication, Influencing, Storytelling, Communication, Social Skills, Decision Making, Culture
Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Student Engagement, Differentiated Instruction, Willingness To Learn, Persistence, Learning Theory, Problem Solving
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Job Analysis, Adaptability, Professional Development, Dealing With Ambiguity, Personal Development, Lifelong Learning, Brand Management, Smart Goals, Gap Analysis, Competitive Analysis, Self-Awareness, Dashboard, Goal Setting
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Search Engine Marketing, Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Web Analytics, Online Advertising, Web Analytics and SEO, Analytics, Model Evaluation, Digital Marketing, Digital Advertising, Apache Hadoop, Big Data, Data-Driven Decision-Making, Return On Investment, Data Ethics, Machine Learning Methods, Social Media Strategy, Marketing Automation, Predictive Modeling
Beginner · Specialization · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Application Specific Integrated Circuits, Systems Design, Computer Architecture, System Design and Implementation, Hardware Architecture, Cloud Infrastructure, Distributed Computing, Embedded Systems
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Swift Programming, Apple iOS, Unit Testing, Apple Xcode, Mobile Development, Software Testing, Object Oriented Programming (OOP), Data Structures, Application Development, Software Design, Debugging, Functional Design
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: No-Code Development, Application Deployment, Application Development, User Interface and User Experience (UI/UX) Design, Data Integration, Cloud Applications, User Interface (UI), Spreadsheet Software
Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Prompt Engineering, Amazon Bedrock, MLOps (Machine Learning Operations), Innovation, Design Thinking, Generative AI, Ideation, Amazon Web Services, Lean Methodologies, Model Evaluation, Product Development, User Experience Design, New Product Development, Agile Product Development, Machine Learning, User Research
Beginner · Course · 1 - 3 Months