
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Data Lakes, Data Processing, Amazon Web Services, Data Management, Data Visualization Software, Data Engineering, Data Architecture, Data Warehousing, Extract, Transform, Load, Amazon S3, Data Governance, Data Transformation, AWS Identity and Access Management (IAM), Metadata Management, Data Security, Data Science, Scalability, Machine Learning
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Private Cloud, Virtual Networking, Load Balancing, Identity and Access Management, Cloud Services
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Pivot Tables And Charts, Data Analysis, Data Manipulation, Microsoft Office, Data Mining
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, AWS CloudFormation, YAML, Automation
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming
Mixed · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Amazon Web Services, Serverless Computing, Cloud Services, Generative AI, Public Cloud, AWS Identity and Access Management (IAM), Amazon S3, Amazon DynamoDB, Cloud Applications, Cloud Infrastructure, Relational Databases
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Customer Service, Microsoft 365, Market Research, User Research, Target Audience, Analysis, Key Performance Indicators (KPIs), Marketing
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Amazon Bedrock, Model Deployment, Large Language Modeling, MLOps (Machine Learning Operations), Amazon Web Services, AI Security, AI Workflows, Continuous Monitoring, Data Ethics, Responsible AI, Application Deployment, Generative AI, Cloud Computing, Serverless Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Cloud Development, Cloud Applications, Distributed Computing, Cloud Services, Event-Driven Programming, Communication, Data Management
Intermediate · Course · 1 - 3 Months