Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Simulation and Simulation Software, Mathematics Education, Interactive Design, Experimentation, Chemistry, Graphing, Physics, Biology, Algebra, Geometry
Intermediate · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, User Story, AI Product Strategy, Human Machine Interfaces, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SAP Signavio, Business Process Modeling, Performance Measurement, Process Analysis, Business Process, Process Mapping, Process Improvement, Gap Analysis, Process Flow Diagrams, SAP Analytics Cloud, Business Process Improvement, Business Process Management, Process Optimization, Key Performance Indicators (KPIs), Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Threat Management, Vulnerability Assessments, Incident Response, Computer Security Incident Management, Public Key Infrastructure, IT Security Architecture, Disaster Recovery, Vulnerability Management, Regulation and Legal Compliance, Threat Detection, Cyber Security Assessment, Risk Management, Compliance Management, Regulatory Compliance, Network Security, Infrastructure Security, Cloud Security, Hardening, Security Engineering, Software-Defined Networking
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Oil and Gas, Hazard Analysis, Safety Standards, Environmental Resource Management, Energy and Utilities, Environmental Regulations, Petroleum Industry, Environment Health And Safety, Environmental Engineering, Plant Operations and Management, Waste Minimization, Chemical Engineering, Risk Analysis, Failure Mode And Effects Analysis, Electric Power Systems, Sustainable Technologies, Process Control, Process Engineering, Equipment Design
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Management Systems, Web Content, Web Design, Web Design and Development, No-Code Development, Web Development, User Accounts, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Computer Security Incident Management, Threat Modeling, Security Management, Risk Management, Business Continuity Planning, Disaster Recovery, Governance, Business Continuity, Application Security, Information Management, Risk Appetite, Security Controls, Governance Risk Management and Compliance, Cybersecurity, Enterprise Security, Cloud Computing, Malware Protection, IT Management, Information Assurance, Test Planning
Intermediate · Specialization · 1 - 3 Months

Exploratorium
Skills you'll gain: Developing Training Materials, Collaboration, Creativity, Mechanics, Research, Creative Problem-Solving, Experimentation, Innovation, Mechanical Design, Aesthetics, Construction
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Information Systems, Database Software, Database Systems, Database Design, Information Management, Data Modeling, Diagram Design, Relational Databases, Database Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Amazon Elastic Compute Cloud, Cloud Applications, Bioinformatics, Cloud Computing Architecture, Cloud Computing, Algorithms, Development Environment, Performance Tuning, Computer Architecture, Hardware Architecture, System Design and Implementation, Computer Programming
Intermediate · Course · 1 - 3 Months

Jordan University of Science and Technology
Skills you'll gain: Object Oriented Programming (OOP), C# (Programming Language), Software Engineering, Data Structures, Software Development, Computer Programming, Programming Principles, Java, Debugging, Query Languages
Intermediate · Course · 1 - 4 Weeks

Tencent Cloud
Skills you'll gain: Data Storage Technologies, Cloud Computing, Cloud Platforms, Cloud Storage, Cloud Security, Cloud Services, Databases, Public Cloud, Relational Databases, Virtual Machines, Virtual Networking, Load Balancing
Beginner · Course · 1 - 3 Months