Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

KodeKloud
Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Management, Cloud Solutions, Cloud Platforms, Cloud Services, Cloud Infrastructure, Cloud Security, Amazon S3, Cloud Storage, Amazon CloudWatch, Amazon DynamoDB, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Lesson Planning, Peer Review, Editing, Student-Centred Learning, Teaching, Writing, Writing and Editing, Syllabus Development, Instructional Strategies, Literacy, Student Engagement, Developing Training Materials, Storytelling, Empowerment, Course Development, Mentorship, Language Competency, Creativity, Case Studies, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Energy and Utilities, Case Studies, Facility Management and Maintenance, Property Management, Building Services Engineering, Environmental Management Systems, Sustainable Architecture, Digital Assets, Building Design, Analysis, Auditing, Simulation and Simulation Software
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: AI Security, Information Privacy, Personally Identifiable Information, Data Security, Threat Modeling, Vulnerability Assessments, Responsible AI, Data Governance, Data Management, Cyber Security Strategy, Data Integrity, Data Loss Prevention, Cloud Security, Cybersecurity, Security Awareness, Artificial Intelligence and Machine Learning (AI/ML), Security Management, Security Controls, Cyber Operations, Data Science
Beginner · Specialization · 3 - 6 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Social Impact, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Business Ethics, Business Strategy, Business, Marketing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Risk Management Framework, Risk Management, IT Management, Risk Appetite, Business Risk Management, Operational Risk, Enterprise Risk Management (ERM), Compliance Management, Risk Analysis, Governance, Regulatory Requirements, Organizational Structure, Accountability
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Statistical Inference, Econometrics, Mediation, Advanced Analytics, Statistical Analysis, Regression Analysis, Time Series Analysis and Forecasting, Statistical Methods, Statistical Modeling, Research Design
Advanced · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Access, Relational Databases, Object Oriented Programming (OOP), JUnit, Data Integrity, SQL, Java, Java Programming, Databases
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Conflict Management, Leadership, Collaboration, Teamwork, Communication, Interpersonal Communications, Verbal Communication Skills, Crisis Intervention, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Virtual Teams, Telecommuting, Interpersonal Communications, Trustworthiness, Collaboration, Team Building, Social Skills, Rapport Building, Communication, Teamwork, Relationship Building, Team Leadership, Leadership, Leadership Development, Expectation Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Flutter (Software), Cross Platform Development, Mobile Development, User Interface and User Experience (UI/UX) Design, Application Design, Web Design and Development, iOS Development, Android Studio, UI Components
Beginner · Project · Less Than 2 Hours