Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Amazon Web Services
Skills you'll gain: AI Security, Responsible AI, Data Governance, Cloud Security, Amazon Web Services, Cyber Governance, Information Systems Security, Security Controls
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Student-Centred Learning, Education and Training, Teaching, Community Development, Instructional Design, Social Justice, Diversity Equity and Inclusion Initiatives, Advocacy, Driving engagement, Time Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Effectiveness, Marketing Analytics, Performance Reporting, Marketing Channel, Cross-Channel Marketing, Generative AI, Microsoft 365, Customer Analysis, Market Research, Artificial Intelligence, Customer experience improvement, Customer Retention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Document Management, Microsoft Excel, Data Import/Export, Staff Management, Intranet, Microsoft 365, Spreadsheet Software
Beginner · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Creative Thinking, Business Solutions, Process Development, New Product Development, Business Strategies, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Hardware Architecture, Data Structures, Debugging, Performance Tuning, Integrated Development Environments, Verification And Validation
Advanced · Course · 1 - 4 Weeks

University of Florida
Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Care Management, Capacity Management
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Data Storytelling, Digital Transformation, Data-Driven Decision-Making, Business Transformation, Data Presentation, Agile Project Management, Business Analytics, Strategic Decision-Making, Data Strategy, Analytics, Business Intelligence, Agile Methodology, Storytelling, Customer experience strategy (CX), Presentations, Microsoft Power Platform, Data Literacy, Applied Machine Learning, Leadership, Stakeholder Communications
Beginner · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Canva (Software), No-Code Development, Lead Generation, Content Creation, Gemini, Email Marketing, Make.com, Generative AI, Digital Content, Marketing Strategies, ChatGPT, Digital Marketing, Social Media Management, TikTok, Instagram, Product Design, Artificial Intelligence, Social Media Strategy, Web Design and Development, Mobile Development Tools
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: CI/CD, Jenkins, Docker (Software), Spring Boot, Kubernetes, Configuration Management, Containerization, Scalability, Software Documentation, Application Deployment, Cloud Deployment, Java, Spring Framework, API Gateway, Back-End Web Development, JUnit, Application Programming Interface (API), Secure Coding, Java Programming, React.js
Intermediate · Specialization · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Business Modeling, Augmented and Virtual Reality (AR/VR), Innovation, Technology Strategies, Virtual Reality, Virtual Environment, Business Transformation, Emerging Technologies, Strategic Thinking, Business Strategies, Technology Solutions, Digital Transformation, Platform As A Service (PaaS)
Beginner · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Geometry, Algorithms, Computer Graphics, Data Structures, Graph Theory, Spatial Data Analysis, Computational Thinking, Geographic Information Systems, Theoretical Computer Science, Spatial Analysis
Intermediate · Course · 1 - 4 Weeks