Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Business Reporting, Data Import/Export, End User Training and Support

Skills you'll gain: Business Modeling, Customer Analysis, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Product Development, Target Market, Business Development, Customer Relationship Management, Innovation, Product Strategy, Market Dynamics, Interviewing Skills

Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, Product Roadmaps, Product Improvement, Process Management, Business Process Management, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Data Management, Change Management, Competitive Analysis, Key Performance Indicators (KPIs), System Implementation, Automation, AI Personalization

Skills you'll gain: Data Analysis, Research Design, Epidemiology, Statistical Analysis, Clinical Research, Quantitative Research, Public Health, Health Care, Research Methodologies, Statistics, Risk Analysis

Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Technical Management, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture

Skills you'll gain: Prompt Engineering, OpenAI, ChatGPT, Generative AI, Large Language Modeling, Artificial Intelligence, Cloud Applications, Application Programming Interface (API), Data Ethics, Application Deployment, Image Analysis

Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Cloud Computing, Automation, Mobile Security, Operational Efficiency

Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Creative Problem-Solving, Visionary, Curiosity, Strategic Thinking, Open Mindset, Cognitive flexibility, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Adaptability

Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, User Interface (UI) Design, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Development Environment, Javascript, Web Servers, Cloud Hosting, Software Installation, Databases

Skills you'll gain: Project Schedules, Scheduling, Timelines, Project Planning, Milestones (Project Management), Dependency Analysis

Skills you'll gain: Capital Budgeting, Financial Management, Corporate Finance, Business Valuation, Financial Modeling, Performance Measurement, Financial Analysis, Risk Analysis, Return On Investment, Cash Flows, Securities (Finance), Working Capital