Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Video Production, Web Analytics and SEO, Media Production, Driving engagement, Content Strategy, Video Editing, Content Performance Analysis, Content Creation, Web Content, Live Streaming, Storytelling, Scripting
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Quality Management, Process Analysis, Quality Improvement, Process Capability, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Quality Control, Data Analysis, Data Analysis Software, Histogram, Scatter Plots
Mixed · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Generative AI, Generative Model Architectures, AI Product Strategy, Generative Adversarial Networks (GANs), Business Leadership, Responsible AI, Key Performance Indicators (KPIs), Market Opportunities, Customer experience improvement, Corporate Strategy, Data Ethics, Business Ethics, Business Metrics, Customer Engagement, Governance
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Campaign Management, Strategic Communication, Advertising, Marketing Communications, Resource Allocation, Media Strategy, Brand Management, Earned Media, Communication Strategies, Owned Media, Public Relations, Shared Media, Key Performance Indicators (KPIs), Goal Setting, Target Audience, Research and Design, Research, Market Research
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java, Software Design, Software Design Patterns, Programming Principles, Software Development
Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Storyboarding, Animations, Storytelling, Motion Graphics, Multimedia, Musical Composition, Adobe After Effects, Photo/Video Production and Technology, Video Editing, Apple software proficiency, Timelines, Layout Design, Color Theory, Design
Beginner · Specialization · 1 - 3 Months

Imperial College London
Skills you'll gain: Innovation, Health Systems, Verbal Communication Skills, Healthcare Project Management, Strategic Communication, Organizational Change, Organizational Structure, Stakeholder Engagement, Change Management, Public Health, Case Studies
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Data Storytelling, Power BI, Data Presentation, Tableau Software, Data Visualization Software, Data-Driven Decision-Making, Interactive Data Visualization, Dashboard, Plotly, Business Intelligence, Exploratory Data Analysis, Data Modeling
Beginner · Course · 1 - 4 Weeks

Anthropic
Skills you'll gain: Prompt Engineering, AI Workflows, Agentic Workflows, Model Context Protocol, Retrieval-Augmented Generation, Anthropic Claude, Application Programming Interface (API), API Design, Tool Calling, Embeddings, Vector Databases, Model Evaluation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Tensorflow, Supervised Learning, Artificial Neural Networks, Regression Analysis, Machine Learning Methods, Applied Machine Learning, Machine Learning Algorithms, Deep Learning, Image Analysis, Machine Learning, Random Forest Algorithm, Artificial Intelligence and Machine Learning (AI/ML), Decision Tree Learning, Natural Language Processing, Scikit Learn (Machine Learning Library), Convolutional Neural Networks, Computer Vision, Data Science, Python Programming
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing
Intermediate · Course · 1 - 3 Months