• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: Preview
    Preview
    E

    Erasmus University Rotterdam

    Qualitative Comparative Analysis (QCA)

    Skills you'll gain: Qualitative Research, Research Design, Report Writing, Research, Research Methodologies, Social Sciences, Data Analysis Software, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    160 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Feedback Loops: How to Give & Receive High-Quality Feedback

    Skills you'll gain: Constructive Feedback, Cooperation, Decision Making, Team Performance Management, Team Building, Teamwork, Peer Review, Team Management, Independent Thinking, Personal Development, Empathy, Professional Development, Self-Awareness, Rapport Building, Critical Thinking, Mentorship, Communication Strategies, People Management, Leadership Development, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Microsoft Copilot

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Generative AI, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Customer Relationship Management (CRM) Software, Natural Language Processing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    119 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    HTML and CSS: Building a Single-Page Website

    Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, Web Development, Web Applications, Web Design and Development, Web Design, Front-End Web Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    551 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of London

    Web Application Development with JavaScript and MongoDB

    Skills you'll gain: User Accounts, MongoDB, Full-Stack Web Development, Command-Line Interface, Web Applications, Web Development, Javascript, Database Systems, Data Access, Data Validation, Application Frameworks

    4.6
    Rating, 4.6 out of 5 stars
    ·
    615 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Leadership

    Skills you'll gain: Leadership and Management, Business Leadership, Organizational Leadership, Decision Making, Emotional Intelligence, Business Ethics, Leadership, Trustworthiness, Teamwork, Waterfall Methodology, Project Management, Project Management Life Cycle, Self-Awareness, Business Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    141 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Apply Generative Adversarial Networks (GANs)

    Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Responsible AI, Data Ethics, Unsupervised Learning, Information Privacy, Data Synthesis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    547 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Exploring Our Responses to Climate Change

    Skills you'll gain: Climate Change Mitigation, Risk Management, Climate Change Adaptation, Mitigation, Business Risk Management, Risk Analysis, Environmental Issue, Environment, Corporate Sustainability, Environmental Resource Management, Persuasive Communication, Media and Communications, Environmental Policy, Social Sciences, Social Impact, Community Development, Adaptability, Scientific Methods, Action Oriented, Vulnerability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    275 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Adobe

    Document Design

    Skills you'll gain: Adobe Acrobat, Document Management, Workflow Management, Productivity Software, Collaborative Software, Process Design, Design Reviews, File Management, Presentations, Client Services, Graphic Design, Marketing Design, Digital Design, Version Control, Branding, Constructive Feedback, Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    161 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Claves para la igualdad de género

    Skills you'll gain: Social Justice, Diversity Awareness, Socioeconomics, Cultural Diversity, Sociology, Diversity Equity and Inclusion Initiatives, Cultural Responsiveness, Cultural Sensitivity, Conflict Management, Advocacy, Empathy & Emotional Intelligence, Family Law, Community and Social Work, Public Policies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    964 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Programming Fundamentals in Kotlin

    Skills you'll gain: Kotlin, Object Oriented Programming (OOP), Programming Principles, Android Development, Data Structures, Computer Programming, Mobile Development, Debugging

    4.7
    Rating, 4.7 out of 5 stars
    ·
    345 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Applied Cryptography

    Skills you'll gain: Data Encryption Standard, Public Key Infrastructure, Cryptography, Public Key Cryptography Standards (PKCS), Brute-force attacks, Key Management, Advanced Encryption Standard (AES), Encryption, Data Integrity, Information Systems Security, Cybersecurity, Authentications, Information Assurance, Data Security, Theoretical Computer Science, Computational Logic, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    910 reviews

    Intermediate · Specialization · 3 - 6 Months

Searches related to it service management

itsm foundations: optimizing it service management
it service management: career guide
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
1…371372373…834

In summary, here are 10 of our most popular it service management courses

  • Qualitative Comparative Analysis (QCA): Erasmus University Rotterdam
  • Feedback Loops: How to Give & Receive High-Quality Feedback: University of Michigan
  • Introduction to Microsoft Copilot: Microsoft
  • HTML and CSS: Building a Single-Page Website: Coursera
  • Web Application Development with JavaScript and MongoDB: University of London
  • Leadership: University of Illinois Urbana-Champaign
  • Apply Generative Adversarial Networks (GANs): DeepLearning.AI
  • Exploring Our Responses to Climate Change: University of Colorado Boulder
  • Document Design: Adobe
  • Claves para la igualdad de género: Universidad Nacional Autónoma de México

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok