
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Risking, Business Ethics, Legal Risk, Socioeconomics, Ethical Standards And Conduct, Environmental Social And Corporate Governance (ESG), Information Privacy, Automation, Workforce Development, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Import/Export, Data Analysis, Data Visualization, Programming Principles, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Customer Acquisition Management, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Customer Engagement, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Business Marketing, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Generative AI, Responsible AI, Content Creation, Entrepreneurship
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Consumer Behaviour, Responsible AI, Business Risk Management, Business Operations, Risk Analysis, Generative AI, Social Sciences, Safety Standards, Environmental Issue, Governance, Leadership and Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: International Finance, Business Economics, Economics, Market Dynamics, Business Planning, Business Strategy, Supply And Demand, Investments
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), LinkedIn, Graphic Design, Graphic and Visual Design, Computer Graphic Techniques, Social Media Content, Professional Networking, Design Elements And Principles
Beginner · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Computational Thinking, Software Installation, Development Environment
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing, Marketing Planning, Branding, Marketing Strategy and Techniques, Consumer Behaviour, Brand Management, Product Planning, Go To Market Strategy, Marketing Analytics, Target Market, Promotional Strategies, Value Propositions, Market Analysis, Customer Insights
Build toward a degree
Beginner · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, AI Product Strategy, Organizational Effectiveness, Performance Improvement, Organizational Strategy, Emerging Technologies, Innovation, Operational Efficiency
Beginner · Course · 1 - 3 Months