Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Event Monitoring, Cloud Security, Security Information and Event Management (SIEM), Incident Response, Continuous Monitoring

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership

Skills you'll gain: Data Security, Cloud Security, Azure Active Directory, Microsoft Azure, Data Storage, Microsoft SQL Servers, Data Encryption Standard, Authorization (Computing), Authentications, Database Management, Data Governance, Key Management, Role-Based Access Control (RBAC), Threat Modeling, Identity and Access Management, Firewall

Skills you'll gain: Semiconductors, Electronic Components, Electronics, Basic Electrical Systems, Electrical Engineering, Physics

Skills you'll gain: Language Learning, Language Competency, Oral Expression, Literacy, Vocabulary, Grammar, Oral Comprehension

Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management

Skills you'll gain: Microsoft Azure, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Virtual Machines, Kubernetes, Role-Based Access Control (RBAC), Windows PowerShell, Cloud Security, Application Deployment, Load Balancing, Security Information and Event Management (SIEM), Command-Line Interface, Network Security, Scalability

Skills you'll gain: Revenue Recognition, Accrual Accounting, Bookkeeping, Accounting, Generally Accepted Accounting Principles (GAAP), Income Statement, Financial Statements

Skills you'll gain: Financial Forecasting, Profit and Loss (P&L) Management, Business Valuation, Financial Analysis, Financial Modeling, Equities, Cash Flows, Corporate Finance

Skills you'll gain: Data Import/Export, Microsoft Excel, Data Visualization, Data Management, Excel Macros, Excel Formulas, Data Validation, Microsoft Word, Microsoft PowerPoint, Problem Solving