
Keller Williams
Skills you'll gain: Real Estate Sales, Real Estate Transactions, Lead Generation, Selling Techniques, Sales Presentation, Prospecting and Qualification, Closing (Sales), General Sales Practices, Sales Prospecting, Client Services, Advertising Sales, Contract Negotiation, Negotiation, Consultative Selling, Transaction Processing, Marketing, Customer Relationship Building, Contract Management, Customer Retention, Rapport Building
★ 4.4 (15) · Beginner · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: FinTech, Technology Strategies, Payment Systems, Case Studies, Financial Services, Digital Transformation, International Finance, Payment Processing, Financial Systems, Mobile Banking, Banking Services, Banking, Innovation, Financial Regulation, Blockchain, Financial Regulations, Business Transformation, Financial Market, Competitive Analysis, Retail Banking
★ 4.4 (2K) · Beginner · Specialization · 3 - 6 Months

Goodwill Industries International
Skills you'll gain: Accountability, Recruitment, Client Services, Needs Assessment, Prospecting and Qualification, Gap Analysis, Goal Setting, Coaching, Recruitment Strategies, Community Outreach, Case Management, Critical Thinking, Overcoming Obstacles
★ 4.6 (83) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
★ 4.8 (65) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Customer Inquiries, Booking (Sales), Proposal Development, Proposal Writing, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Order Processing, Strategic Sourcing, Request for Proposal, Product Knowledge, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Lead Generation, Search Engine Optimization, Account Strategy, Keyword Research, Prospecting and Qualification, Sales Prospecting, Upselling, B2B Sales, Sales Strategy, Marketing Strategy and Techniques, Sales Process, Content Marketing, Demand Generation, Personalized Campaigns, Content Creation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Business Metrics, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Responsible AI, Personalized Service, Customer Support, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI
Beginner · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Functional Requirement, Backlogs, User Requirements Documents, Change Control, User Story, System Requirements, Acceptance Testing, Agile Methodology, Agile Software Development
★ 4.8 (3.2K) · Mixed · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care
★ 4.7 (555) · Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media
★ 4.8 (37) · Beginner · Course · 1 - 3 Months