
Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Personalized Service, Non-Verbal Communication, Customer Relationship Building, Brand Loyalty, Empathy, Customer Support
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer Engagement, Customer Retention, Customer Success Management, Customer Communications Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Account Management, Sales Management, Customer Relationship Management, Sales, Sales Training, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Retention, Budgeting, Sales Presentation, Selling Techniques, Performance Measurement, Performance Metric, Forecasting, Performance Analysis, Employee Coaching, Strategic Marketing, Business Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Descriptive Analytics, Root Cause Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Service, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Cost Reduction
★ 4.8 (61) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Looker (Software), Customer Retention, Customer Analysis, Customer Insights, Marketing Analytics, Trend Analysis, Data Analysis, Performance Metric, Business Metrics, Time Series Analysis and Forecasting, Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Analysis, Customer Advocacy
★ 4.9 (27) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Digital Marketing, User Feedback, Trend Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Selling Techniques, Sales, Customer Retention, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Professional Development, Exercise Science
★ 4.4 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, R Programming, Data Analysis, Statistics, Performance Metric, Business Metrics, Analytics, R (Software), Product Strategy, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, Customer experience improvement, Interpersonal Communications, Personalized Service, Customer Engagement, Service Level Agreement, Customer Insights, Customer Analysis, Dashboard, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Data Transformation
Beginner · Course · 1 - 4 Weeks