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  1. Categories
  2. Customer Retention

Results for "customer retention"


  • A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Personalized Service, Non-Verbal Communication, Customer Relationship Building, Brand Loyalty, Empathy, Customer Support

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Innovative Customer Service Techniques

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer Engagement, Customer Retention, Customer Success Management, Customer Communications Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment

    Mixed · Course · 1 - 3 Months

    Category: New
    New
  • S

    Sage Publications

    Building Customer Relationships and Leading Sales Teams

    Skills you'll gain: Account Management, Sales Management, Customer Relationship Management, Sales, Sales Training, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Retention, Budgeting, Sales Presentation, Selling Techniques, Performance Measurement, Performance Metric, Forecasting, Performance Analysis, Employee Coaching, Strategic Marketing, Business Communication

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
  • C

    Coursera

    Analyze Churn, Design Onboarding Success

    Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Descriptive Analytics, Root Cause Analysis, Consumer Behaviour

    Intermediate · Course · 1 - 4 Weeks

  • K

    Kennesaw State University

    Customer Centricity as Competitive Advantage - Jagdish Sheth

    Skills you'll gain: Customer Retention, Customer Insights, Customer Service, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Cost Reduction

    4.8 stars, 61 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (61) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Analyze and Optimize User Retention

    Skills you'll gain: Looker (Software), Customer Retention, Customer Analysis, Customer Insights, Marketing Analytics, Trend Analysis, Data Analysis, Performance Metric, Business Metrics, Time Series Analysis and Forecasting, Forecasting

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google

    Capture and Captivate Your Audience

    Skills you'll gain: Customer Retention, Customer Analysis, Customer Advocacy

    4.9 stars, 27 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (27) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Analyze and Respond to Customer Sentiment

    Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Digital Marketing, User Feedback, Trend Analysis, Data Analysis

    Beginner · Course · 1 - 4 Weeks

  • A

    American Council on Exercise

    Personal Training: Sales and Client Retention

    Skills you'll gain: Selling Techniques, Sales, Customer Retention, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Professional Development, Exercise Science

    4.4 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (10) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Evaluate and Explain Retention Curves

    Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, R Programming, Data Analysis, Statistics, Performance Metric, Business Metrics, Analytics, R (Software), Product Strategy, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Customer Service Excellence Capstone

    Skills you'll gain: Responsible AI, Customer Service, AI Personalization, Customer experience improvement, Interpersonal Communications, Personalized Service, Customer Engagement, Service Level Agreement, Customer Insights, Customer Analysis, Dashboard, Decision Making, Workflow Management, Problem Solving, Data Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • C

    Coursera

    Segment Customers, Boost Profitability

    Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Data Transformation

    Beginner · Course · 1 - 4 Weeks

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