Skills you'll gain: IT Infrastructure, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, TCP/IP, Computer Security Awareness Training, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation, Help Desk Support

Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Enterprise Architecture, Information Technology, Project Management, Critical Thinking

Skills you'll gain: IT Security Architecture, Package and Software Management, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Microsoft Windows, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Software Installation, Customer Service, Debugging

Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Software Installation, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, System Configuration, Authentications, Microsoft Windows, Peripheral Devices, Computer Systems, Patch Management, Mac OS, Software Development, Database Management

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

Skills you'll gain: TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Network Security, Network Protocols, Microsoft Windows, Operating Systems, Lightweight Directory Access Protocols, Data Security, Linux, Server Administration, Desktop Support, Encryption, Technical Support, Computer Hardware, Computer Networking

Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Data Loss Prevention, Computer Systems, Enterprise Security, Information Technology, OS Process Management, Computer Architecture, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Docker (Software), Containerization, Application Deployment, Kubernetes, Terraform, Prometheus (Software), Cloud Computing, Performance Tuning, Application Performance Management, Cloud Management, Cloud Applications, DevOps, Performance Testing, Cloud Infrastructure, Database Management, Relational Databases, Systems Administration, Cloud Platforms, Operating Systems, Web Development

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Cyber Risk, Data Ethics, Cyber Governance, NIST 800-53, Information Technology, Cybersecurity, ISO/IEC 27001, Security Management, Control Objectives for Information and Related Technology (COBIT), Artificial Intelligence, Risk Management Framework, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)

Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting Languages, Scripting, Problem Management, Data Structures, Debugging

Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management