
Skills you'll gain: Enterprise Resource Planning, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Organizational Effectiveness, Process Improvement, Systems Integration, Organizational Change, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Operating System Administration, OS Process Management, Systems Administration, System Monitoring, General Networking, Software Installation, Service Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Technology Operations, Security Controls, Help Desk Support, Configuration Management, Release Management
Intermediate · Course · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Non-Profit Accounting, Fundraising, Customer Relationship Management, Technology Strategies, Program Evaluation, Fiscal Management, Business Operations, Customer Relationship Management (CRM) Software, Financial Statement Analysis, Web Design and Development, Performance Measurement, Operations Management, Financial Statements, Operations, Web Analytics, User Interface and User Experience (UI/UX) Design, Business Relationship Management, Business, Finance, Stakeholder Engagement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Control Systems, Programmable Logic Controllers, Program Development, Human Machine Interfaces, Computational Logic, System Monitoring, System Configuration
★ 4.9 (7) · Advanced · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Clinical Documentation, Microsoft Copilot, Workflow Management, Operational Efficiency, Office Administration, Business Workflow Analysis, Administrative Support, Microsoft 365, Business Process Automation, Process Design, Health Informatics, Microsoft Teams, Administrative Support and Clerical Tasks, Collaborative Software, Operations Management, Process Optimization, Process Analysis, AI Workflows, Health Care, Business
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Operations, Manufacturing Operations, Operational Analysis, Inventory Management, Inventory Control, Supply Chain, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Cost Benefit Analysis, Service Level
★ 4.7 (1.3K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Automation, Automation, Problem Solving, Design, Order Fulfillment
★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Package and Software Management, Linux Administration, Linux, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Business Workflow Analysis, Service Management, Process Analysis, Service Improvement, Information Technology Operations, Technical Support and Services, IT Automation, Self Service Technologies, Help Desk Support, AI Workflows, Automation, Governance, Digital Transformation, Cyber Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Mobile Security, Virtual Private Networks (VPN), General Networking, Network Administration, Network Troubleshooting, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Encryption, Multi-Factor Authentication, System Configuration, Network Protocols, Authentications
★ 4.6 (17) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Service Level Agreement, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Integrations
Beginner · Course · 1 - 3 Months