University of Pennsylvania
Skills you'll gain: Operations Management, Operations, Operational Efficiency, Operational Excellence, Process Improvement and Optimization, Process Analysis, Process Management, Process Optimization, Lean Manufacturing, Process Improvement, Lean Methodologies, Process Mapping, Quality Improvement, Continuous Improvement Process, Capacity Planning, Quality Management, Capacity Management, Supply Chain Management, Quality Control, Statistical Process Controls
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Business Analytics, Analytics, Predictive Analytics, Operational Analysis, Predictive Modeling, Data Analysis, Operations Management, Demand Planning, Forecasting, Simulation and Simulation Software, Business Modeling, Risk Modeling, Risk Analysis, Supply Chain Planning, Decision Making, Strategic Decision-Making, Decision Tree Learning, Spreadsheet Software, Microsoft Excel
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Operations Management, Process Improvement, Operations, Revenue Management, Quality Improvement, Process Improvement and Optimization, Process Analysis, Business Operations, Lean Six Sigma, Lean Methodologies, Operational Efficiency, Performance Improvement, Lean Manufacturing, Continuous Improvement Process, Operational Excellence, Process Optimization, Organizational Strategy, Service Management, Service Level, Quality Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Service Management, Lean Manufacturing, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Procedure Development, Overcoming Objections, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management, Performance Tuning, Browser Compatibility
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Sourcing, Operations, Operational Analysis, Organizational Strategy, Operations Management, Procurement, Business Operations, Capacity Planning, Supply Chain, Competitive Analysis, Asset Management, Supply Management, Strategic Decision-Making, Business Strategy, Business Metrics, Supplier Relationship Management, Investment Management, Capacity Management, Planning
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Generative AI, Business Process Automation, Data-Driven Marketing, Campaign Management, AI Security, Sales Process, Sales Strategy, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Technical Support, Client Support, Customer Support, Help Desk Support, Rapport Building, Relationship Building, Information Technology, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Initiative and Leadership, Ethical Standards And Conduct, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, System Support, End User Training and Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence, Generative AI
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Process Management, Business Process, IT Management, Process Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Managed Services, Information Technology Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Management Information Systems, Business Software, Customer Relationship Management (CRM) Software, Business Technologies
Beginner · Course · 1 - 4 Weeks