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Results for "customer service training"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Professional Sales Mastery

    Skills you'll gain: Sales Territory Management, Enterprise Sales, Cold Calling, Lead Generation, Selling Techniques, Sales Training, B2B Sales, Sales Management, Sales, AI Personalization, Responsible AI, Sales Prospecting, Sales Enablement, Consultative Selling, Generative AI Agents, Sales Pipelines, Customer Relationship Management, Business Process, Business Strategy, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    379 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Virginia

    Marketing Analytics

    Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Marketing Budgets, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Analysis, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Security Command Center: Vulnerabilities/Misconfigurations

    Skills you'll gain: Vulnerability Management, Vulnerability Assessments, Continuous Monitoring, Cloud Security, Threat Detection, Verification And Validation, Issue Tracking, Security Software, Data Pipelines, Data Import/Export

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Cloud Computing

    Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Deployment, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Cloud Storage, Infrastructure As A Service (IaaS), Emerging Technologies, Hybrid Cloud Computing, Virtual Machines, Serverless Computing, Microservices, DevOps

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.6K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM DevOps, Cloud, and Agile Foundations

    Skills you'll gain: Agile Software Development, Scrum (Software Development), Cloud Computing Architecture, Cloud Services, Cloud Deployment, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Product Development, Agile Project Management, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, CI/CD, Test Driven Development (TDD)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    L

    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Building Scalable Java Microservices with Spring Boot and Spring Cloud

    Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Google App Engine, Cloud Applications, Spring Framework, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Databases, Database Management, Cloud Storage

    4.3
    Rating, 4.3 out of 5 stars
    ·
    1.4K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I
    I

    Multiple educators

    IBM and ISC2 Cybersecurity Specialist

    Skills you'll gain: Incident Response, Digital Forensics, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Penetration Testing, Cloud Services, Business Continuity, Cloud Deployment, Disaster Recovery, Security Controls, Generative AI, Configuration Management, Governance, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    G

    Google Cloud

    Se préparer à devenir Professional Cloud Network Engineer

    Skills you'll gain: Network Troubleshooting, Google Cloud Platform, Network Monitoring, Hybrid Cloud Computing, Virtual Networking, Network Architecture, Cloud Infrastructure, Kubernetes, Virtual Private Networks (VPN), Cloud Computing, Load Balancing, Network Routing, Cloud Security, Firewall

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Introdução ao Gemini Enterprise

    Skills you'll gain: Google Gemini, Data Access, Google Cloud Platform, Authorization (Computing), Authentications, Application Deployment, LLM Application, Cloud Security, Enterprise Architecture, Model Deployment, Security Controls, AI Enablement, Enterprise Application Management, Data Integration, AI Security

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Gemini Enterprise 简介

    Skills you'll gain: Google Gemini, Authorization (Computing), AI Workflows, Application Deployment, Google Cloud Platform, Enterprise Security, Data Security, Large Language Modeling, Cloud Security, Data Integration, Business Analytics

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Information Technology (IT) and Cloud Fundamentals

    Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Deployment, Generative AI, Cloud Security, Cloud Infrastructure, Cybersecurity, Cloud Platforms, Cloud Computing, Data Storage, Peripheral Devices, Computer Hardware, Cyber Attacks, System Configuration, Artificial Intelligence, Cloud Storage, OSI Models, General Networking, Data Security, Test Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 3 - 6 Months

Searches related to customer service training

generative ai in customer service operations training
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In summary, here are 10 of our most popular customer service training courses

  • Professional Sales Mastery: Coursera
  • Marketing Analytics: University of Virginia
  • Security Command Center: Vulnerabilities/Misconfigurations: Google Cloud
  • Introduction to Cloud Computing: IBM
  • IBM DevOps, Cloud, and Agile Foundations: IBM
  • ITIL 4: Management Practices: Logical Operations
  • Building Scalable Java Microservices with Spring Boot and Spring Cloud: Google Cloud
  • IBM and ISC2 Cybersecurity Specialist: IBM
  • Se préparer à devenir Professional Cloud Network Engineer : Google Cloud
  • Introdução ao Gemini Enterprise: Google Cloud

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