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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Innovating with Data and Google Cloud בעברית

    Skills you'll gain: Digital Transformation, Google Cloud Platform, Big Data, Cloud Storage, Looker (Software), Cloud Computing, Machine Learning, Analytics, Data Management, Data Lakes, Unstructured Data, Data Quality, Business Intelligence, Data-Driven Decision-Making, Customer experience improvement, Artificial Intelligence

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Cypress Automation Testing Framework - Zero To Hero

    Skills you'll gain: Jenkins, Continuous Integration, CI/CD, Selenium (Software), Test Script Development, OAuth, Software Testing, Development Environment, Application Programming Interface (API), Test Case, Test Tools, Git (Version Control System), Test Data, Software Installation, Debugging

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Mapa de empatía en Miro

    Skills you'll gain: Miro AI, Team Building, Collaborative Software, Customer Insights, Workflow Management, User Centered Design, Entrepreneurship

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Clinical Documentation

    Skills you'll gain: Clinical Documentation, Generative AI Agents, Healthcare Ethics, Responsible AI, Clinical Informatics, Medical Records, Medical History Documentation, Health Information Management and Medical Records, Health Informatics, Prompt Engineering, Health Technology, System Implementation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Marketing e o Consumidor no Ambiente Digital

    Skills you'll gain: Marketing Strategies, Digital Marketing, Performance marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Target Market, Customer Insights, Market Analysis, Data Analysis, Unsupervised Learning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Predictive Analytics

    Skills you'll gain: Business Ethics, Predictive Modeling, Predictive Analytics, Scikit Learn (Machine Learning Library), Model Evaluation, Digital Transformation, Data-Driven Decision-Making, Feature Engineering, Regression Analysis, Supervised Learning, Python Programming, Cloud Computing, Data Quality, Classification Algorithms, Artificial Neural Networks

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Certified Kubernetes Administrator (CKA): Unit 2

    Skills you'll gain: Kubernetes, Application Deployment, Cloud-Native Computing, Containerization, YAML, DevOps, Scalability, Package and Software Management

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Organize an event with Canva

    Skills you'll gain: Event Planning, Canva (Software), Event Management, Digital Content, Event Marketing, Graphic Design, Graphic and Visual Design Software, Social Media Campaigns, Social Media, Product Design, Digital Marketing, Marketing Communications

    4
    Rating, 4 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Building a Machine Learning Solution

    Skills you'll gain: Exploratory Data Analysis, Model Evaluation, Data Collection, Model Deployment, Data Ethics, MLOps (Machine Learning Operations), Feature Engineering, Data Cleansing, Responsible AI, Applied Machine Learning, Data Analysis, Solution Design, Statistical Analysis, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Application Deployment, Generative AI, Data Preprocessing, Cloud Deployment

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    ChatGPT for Web Design - Create Amazing Websites

    Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, Generative AI, Development Environment, Javascript, Cloud Hosting, Software Installation, Databases

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Your World and What Shapes It

    Skills you'll gain: Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Social Justice, Adaptability

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Notion for Beginners: Build Powerful Dashboards & Databases

    Skills you'll gain: Dashboard, Timelines, Database Management, Databases, Project Schedules, Data Visualization, Calendar Management, Workflow Management, Information Architecture, Kanban Principles, Collaborative Software, Content Development and Management

    Mixed · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Innovating with Data and Google Cloud בעברית: Google Cloud
  • Cypress Automation Testing Framework - Zero To Hero: Packt
  • Mapa de empatía en Miro: Coursera
  • GenAI for Clinical Documentation: Coursera
  • Marketing e o Consumidor no Ambiente Digital: Fundação Instituto de Administração
  • Predictive Analytics: Dartmouth College
  • Certified Kubernetes Administrator (CKA): Unit 2: Pearson
  • Organize an event with Canva: Coursera
  • Building a Machine Learning Solution: Coursera
  • ChatGPT for Web Design - Create Amazing Websites : Packt

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