Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Big Data, Cloud Storage, Looker (Software), Cloud Computing, Machine Learning, Analytics, Data Management, Data Lakes, Unstructured Data, Data Quality, Business Intelligence, Data-Driven Decision-Making, Customer experience improvement, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jenkins, Continuous Integration, CI/CD, Selenium (Software), Test Script Development, OAuth, Software Testing, Development Environment, Application Programming Interface (API), Test Case, Test Tools, Git (Version Control System), Test Data, Software Installation, Debugging
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Miro AI, Team Building, Collaborative Software, Customer Insights, Workflow Management, User Centered Design, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Clinical Documentation, Generative AI Agents, Healthcare Ethics, Responsible AI, Clinical Informatics, Medical Records, Medical History Documentation, Health Information Management and Medical Records, Health Informatics, Prompt Engineering, Health Technology, System Implementation
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Digital Marketing, Performance marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Target Market, Customer Insights, Market Analysis, Data Analysis, Unsupervised Learning
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Business Ethics, Predictive Modeling, Predictive Analytics, Scikit Learn (Machine Learning Library), Model Evaluation, Digital Transformation, Data-Driven Decision-Making, Feature Engineering, Regression Analysis, Supervised Learning, Python Programming, Cloud Computing, Data Quality, Classification Algorithms, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Application Deployment, Cloud-Native Computing, Containerization, YAML, DevOps, Scalability, Package and Software Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Event Planning, Canva (Software), Event Management, Digital Content, Event Marketing, Graphic Design, Graphic and Visual Design Software, Social Media Campaigns, Social Media, Product Design, Digital Marketing, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Exploratory Data Analysis, Model Evaluation, Data Collection, Model Deployment, Data Ethics, MLOps (Machine Learning Operations), Feature Engineering, Data Cleansing, Responsible AI, Applied Machine Learning, Data Analysis, Solution Design, Statistical Analysis, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Application Deployment, Generative AI, Data Preprocessing, Cloud Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, Generative AI, Development Environment, Javascript, Cloud Hosting, Software Installation, Databases
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Social Justice, Adaptability
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Timelines, Database Management, Databases, Project Schedules, Data Visualization, Calendar Management, Workflow Management, Information Architecture, Kanban Principles, Collaborative Software, Content Development and Management
Mixed · Course · 1 - 3 Months