Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Business Ethics, Professionalism, Ethical Standards And Conduct, Trustworthiness, Strong Work Ethic, Honesty, Personal Integrity, Business Communication, Cultural Sensitivity, Emotional Intelligence, Communication

Skills you'll gain: Negotiation, Active Listening, Conflict Management, Business Communication, Goal Setting, Communication, Emotional Intelligence

Skills you'll gain: Canva (Software), Advertising, Instagram, Marketing Materials, Content Creation, Social Media, Social Media Content, Facebook, Social Media Marketing, Design, Graphic Design, Graphic and Visual Design

Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft Excel, Email Automation, Grammar, Document Management, Business Writing, Security Controls, Document Control

Skills you'll gain: Deep Learning, Artificial Neural Networks, Artificial Intelligence, Computer Vision, Machine Learning, Network Architecture, Supervised Learning

Skills you'll gain: Constructive Feedback, Recognizing Others, Management Training And Development, Motivational Skills, Performance Review, Cooperation, Employee Performance Management, Employee Coaching, Creativity, Emotional Intelligence, Interpersonal Communications, Positivity, Communication Strategies

Skills you'll gain: Concision, Communication, Business Writing, Public Speaking, Verbal Communication Skills, Writing, Presentations

Skills you'll gain: Ideation, Brainstorming, Storytelling, Innovation, Creative Thinking, Strategic Thinking, Open Mindset, Experimentation, Creative Problem-Solving, Creativity, Problem Solving, New Product Development, Case Studies

Skills you'll gain: Big Data, Apache Hadoop, Data Analysis, Unstructured Data, Scalability, Data Processing, Data Science, Distributed Computing, Virtual Machines

Skills you'll gain: Equities, Balance Sheet, Securities (Finance), Financial Accounting, Accounting, Investments, Financial Statements, Financial Analysis

Skills you'll gain: Automation, Social Sciences, Electric Power Systems, Economics, Policy, and Social Studies, Interactive Learning, Socioeconomics, Sustainable Development, Virtual Environment, Transportation Operations, Emerging Technologies, Visionary, Environmental Issue