
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Stress Management, Resilience, Emotional Intelligence, Time Management, Personal Development, Organizational Skills, Mindfulness, Adaptability, Productivity, Prioritization, Personal Care, Relationship Building, Leadership
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Mobile Security, Investigation, Mobile Development, Apple iOS, Criminal Investigation and Forensics, Android (Operating System), Application Security, Legal Proceedings, Cybersecurity, File Systems, Malware Protection, Computer Security, Secure Coding, Computer Security Incident Management, Cloud Security, Security Strategy, Analysis, Encryption, Debugging, Disaster Recovery
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Personal Development, Stress Management, Composure, Professional Development, Mindfulness, Emotional Intelligence, Self-Awareness, Mental Health, Behavioral Health, Physical Therapy, Physiology
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Emergency Response, Corporate Communications, Contingency Planning, Public Affairs, Risk Management, Business Continuity Planning, Communication Strategies, Case Studies, Stakeholder Communications, Internal Communications, Communication, Media and Communications, Social Media
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Leadership, Persuasive Communication, Influencing, Verbal Communication Skills, Communication, Strategic Communication, Negotiation, Emotional Intelligence, Assertiveness, Empathy, Conflict Management
Beginner · Course · 1 - 4 Weeks

The University of Notre Dame
Skills you'll gain: Active Listening, Conflict Management, Communication Strategies, Business Communication, Case Studies, Business Ethics, Interpersonal Communications, Crisis Management, Strategic Communication, Communication, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Healthcare Ethics, Ethical Standards And Conduct, Clinical Research Ethics, Informed Consent, Health Care Procedure and Regulation, Patient Advocacy, Conflict Management, Medical Practices and Procedures, Law, Regulation, and Compliance, Legal Research, Medical Privacy, Patient-centered Care, Self-Awareness, Lifelong Learning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks