Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Manufacturing Operations, Process Design, Product Design, Manufacturing and Production, Production Process, Digital Transformation, Industrial Engineering, Internet Of Things, Computer-Aided Design, Technology Roadmaps, Enterprise Resource Planning, Technology Strategies, Information Technology, Simulation and Simulation Software, Business Technologies, Cloud Computing

Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

Skills you'll gain: Strategic Marketing, Product Marketing, Marketing, Marketing Strategy and Techniques, Value Propositions, Promotional Strategies, Market Research, Branding, Market Analysis, Marketing Channel, Customer experience strategy (CX), Product Development, Customer Insights, Brand Awareness, Competitive Analysis, Business Intelligence

Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, AI Product Strategy, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Strategy, Data Analysis

Skills you'll gain: OAuth, API Gateway, Cloud API, Application Programming Interface (API), API Design, Restful API, Secure Coding, Security Controls, Authorization (Computing), Application Security, Information Systems Security, Network Security, Data Security, JSON, Identity and Access Management, Key Management, Threat Detection

Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Infrastructure, TCP/IP, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, Network Performance Management, System Configuration, Wide Area Networks, Hardware Architecture, Command-Line Interface

Skills you'll gain: Legal Risk, Legal Technology, Compliance Management, Legal Strategy, Data Ethics, Responsible AI, AI Enablement, AI Workflows, Risk Management, Artificial Intelligence, Risk Analysis, Mitigation, Governance, Analysis, Innovation, Natural Language Processing

Skills you'll gain: Stored Procedure, SQL, Data Presentation, Query Languages, Relational Databases, Database Development, Database Administration, Data Science

Skills you'll gain: Closing (Sales), Sales Process, Sales Presentation, Technical Sales, Sales, Sales Development, Sales Management, Sales Strategy, Solution Sales Engineering, Prospecting and Qualification, Emerging Technologies, Outside Sales, Inside Sales, Needs Assessment, Consultative Approaches, Negotiation, Overcoming Objections, Cloud Computing, Cybersecurity

Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting

Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis