This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling

Business Process Modelling


Instructors: Igor Arkhipov
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What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Process Improvement
- Business Analysis
- Stakeholder Engagement
- Process Modeling
- Stakeholder Communications
- Business Management
- Business Workflow Analysis
- Dataflow
- System Design and Implementation
- Business Process Management
- Service Design
- Workflow Management
- Diagram Design
- Data Flow Diagrams (DFDs)
- Process Management
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There is 1 module in this course
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Showing 3 of 126
Reviewed on Jul 24, 2024
Great training covering the basis of the Business Process Modelling. Lot of examples and practical knowledge
Reviewed on Jan 28, 2026
IT was a very knowledgeable course with detailed overview of Business Process Modelling.
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
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