This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling
Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

Ask Coursera
127 reviews
Recommended experience
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Data Flow Diagrams (DFDs)
- Service Design
- Business Workflow Analysis
- Business Analysis
- Process Improvement
- System Design and Implementation
- Business Process Management
- Dataflow
- Business Management
- Process Modeling
- Stakeholder Engagement
- Stakeholder Communications
- Workflow Management
- Diagram Design
- Process Management
Details to know

Add to your LinkedIn profile
See how employees at top companies are mastering in-demand skills

There is 1 module in this course
Instructors

Offered by
Explore more from Leadership and Management
Status: Free Trial
Status: Free TrialStarweaver
Status: Free Trial
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Learner reviews
- 5 stars
77.95%
- 4 stars
15.74%
- 3 stars
5.51%
- 2 stars
0.78%
- 1 star
0%
Showing 3 of 127
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Nov 6, 2025
Excellent course to understand the concepts of and types of business process modelling
Reviewed on Dec 20, 2024
the course was very easy to understand, Igor is such a great teacher. Thank you!
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.






