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    Results for "customer journey mapping"

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Adapting: Career Development

      Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Intercultural Competence, Cultural Diversity, Productivity, Professional Development, Cultural Sensitivity, Adaptability, Self-Awareness, Business Ethics, Business Writing, Leadership Development, Diversity Awareness, Diversity and Inclusion, Cross-Functional Team Leadership, Lifelong Learning, Mental Health, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Apple Support Pro Certification Guide (SUP-2025)

      Skills you'll gain: Apple iOS, Desktop Support, Mac OS, Mobile Security, Mobile Development Tools, System Support, Hardware Troubleshooting, General Networking, System Configuration, Network Administration, Network Troubleshooting, Information Privacy, Test Tools, Cloud Storage, Wireless Networks, Encryption, User Accounts

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Becoming a Linux Server Admin

      Skills you'll gain: General Networking, TCP/IP, Security Controls, Service Management, File Management, SQL

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing LLMs: Strategy, Fine-Tuning & Evaluation

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Application Deployment, Application Development, Technical Management, Data Ethics, Trend Analysis, Program Evaluation, Artificial Intelligence, Real Time Data, Applied Machine Learning, Analytics, OpenAI, Business Marketing, Programming Principles, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Python Programming

      3.9
      Rating, 3.9 out of 5 stars
      ·
      57 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      Designing an SAP Solution

      Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technology Roadmaps, System Implementation, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      92 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Finance for Non-Finance Professionals

      Skills you'll gain: Capital Budgeting, Cash Flows, Finance, Financial Analysis, Business Valuation, Return On Investment, Financial Management, Corporate Finance, Financial Modeling, Investments, Financial Statements, Risk Analysis, Financial Accounting, Equities

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to Web Development and HTML Basics

      Skills you'll gain: Development Environment, Web Applications, Software Development Tools, Web Analytics and SEO

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      M

      Microsoft

      The R Programming Starter Course

      Skills you'll gain: Microsoft Visual Studio, Debugging, R Programming, Data Structures, Software Documentation, Programming Principles, Development Environment, Data Manipulation, Integrated Development Environments, Data Transformation, Scripting

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Master Basics of Cybersecurity Fundamentals Training

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Cybersecurity, Threat Detection, Data Encryption Standard, Threat Modeling, Security Awareness, Cryptography, Cyber Attacks, Data Security, Malware Protection, Penetration Testing, Vulnerability Assessments, Application Security, Security Engineering, Data Integrity, Artificial Intelligence, SQL

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Fundamentals

      Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Data Management, Process Design, User Accounts, Customer Relationship Management (CRM) Software, Customer Engagement, Dashboard, Customer Relationship Management, Business Reporting, Administration, Automation, Role-Based Access Control (RBAC), Cloud Computing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      258 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy in Practice

      Skills you'll gain: Price Negotiation, Market Dynamics, Revenue Management, Product Strategy, Strategic Marketing, Presentations, Consumer Behaviour, Cost Accounting, Customer Analysis, Competitive Analysis, Market Research, Business Strategy, Market Analysis, Microsoft PowerPoint, Value Propositions, Market Share, Business Economics, B2B Sales, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      168 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad de Chile

      Marketing Gerencial

      Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey mapping courses

    • Adapting: Career Development: Macquarie University
    • Apple Support Pro Certification Guide (SUP-2025): Packt
    • Becoming a Linux Server Admin: Packt
    • Harnessing LLMs: Strategy, Fine-Tuning & Evaluation: Coursera Instructor Network
    • Designing an SAP Solution: SAP
    • Finance for Non-Finance Professionals: Rice University
    • Introduction to Web Development and HTML Basics: Packt
    • The R Programming Starter Course: Microsoft
    • Master Basics of Cybersecurity Fundamentals Training: Simplilearn
    • Salesforce Fundamentals: University of California, Irvine

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