Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Encryption, Personally Identifiable Information, Health Care, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct

Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, Desktop Support, Computer Networking, General Networking, Operating Systems, Wireless Networks

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Data Analysis Expressions (DAX), Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Anomaly Detection, Data Integration, ChatGPT, Jupyter, Automation, Query Languages

Skills you'll gain: Incident Response, Computer Security Incident Management, Security Information and Event Management (SIEM), Event Monitoring, Threat Detection, General Networking, Network Security, Cybersecurity, Infrastructure Security, Computer Networking, IT Security Architecture, Technical Support and Services, Malware Protection