Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

Skills you'll gain: File Management, Computer Literacy, Microsoft Office, Email Security, Computer Hardware, Computer Security Awareness Training, Spreadsheet Software, Information Management, Safety and Security, Cybersecurity

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications

Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Procurement, Project Risk Management, Project Controls, Project Management, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, IT Infrastructure, Software Development Life Cycle, Change Management, Risk Management, Communication Strategies, Quality Assurance, Stakeholder Engagement

Skills you'll gain: Cybersecurity, Application Security, Information Systems Security, Software Installation, System Configuration, Data Management, Computer Hardware, Data Security, Data Storage, Microsoft Windows, Firewall, Disaster Recovery, Encryption, Identity and Access Management

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: Professional Networking, Professionalism, Resource Allocation, Time Management, Prioritization, Organizational Skills, Verbal Communication Skills, Communication, LinkedIn, Stakeholder Management, Delegation Skills, Non-Verbal Communication, Business Relationship Management, Leadership, Personal Attributes, Branding, Social Media

Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation

Skills you'll gain: Unit Testing, Test Case, Application Deployment, Responsive Web Design, Test Driven Development (TDD), Continuous Deployment, Debugging, Maintainability, LinkedIn, Cascading Style Sheets (CSS), Front-End Web Development, Software Testing, Code Review, Development Testing, Interviewing Skills, Web Development Tools, HTML and CSS, Web Development, Application Development, Software Documentation

Skills you'll gain: Forecasting, Visionary, Proactivity, Strategic Thinking, Trend Analysis, Market Trend, Storytelling, Creative Thinking, Adaptability, Critical Thinking, Creativity, Innovation

Skills you'll gain: Group Policy, Compliance Management, Network Support, User Accounts, System Monitoring, System Configuration, Application Deployment, Remote Access Systems, Test Tools, Governance, Event Monitoring, Telecommuting, Configuration Management, Legal Technology, Live Streaming