Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming

Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Diversity Equity and Inclusion Initiatives, Compensation Management, Job Analysis, Recruitment, Leadership, Change Management, Constructive Feedback

Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing, Market Research, Market Analysis, Market Dynamics, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Business Analytics, Analytics, Consumer Behaviour, Process Optimization, Data Collection, Regression Analysis, Market Research

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Denial Management, Medical Billing, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulatory Compliance

Skills you'll gain: Organizational Structure, Project Management, Innovation, Team Management, Project Coordination, Business Priorities, Business Process Management, Conflict Management, Change Management, Decision Making

Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Scope Management, Project Schedules, Work Breakdown Structure, Timelines, Organizational Skills, Organizational Structure, Resource Management