
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Human Resources, Talent Management, Recruitment Strategies, Talent Acquisition, Consultative Approaches, Interviewing Skills, Coordination, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Persuasive Communication, Public Speaking, Verbal Communication Skills, Storytelling, Driving engagement, Communication Strategies, Action Oriented, Constructive Feedback, Non-Verbal Communication
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Delegation Skills, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Leadership Development, Leadership, Initiative and Leadership, Empowerment, Team Management, Empathy, Collaboration, Visionary, Virtual Teams, Verbal Communication Skills, Self-Awareness
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, AI Enablement, Content Performance Analysis, Customer Relationship Management (CRM) Software, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Meeting Facilitation, Productivity, Team Building, Collaboration, Organizational Effectiveness, Team Leadership, Discussion Facilitation, Team Motivation, Conflict Management, Goal Setting, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Marketing, Web Analytics and SEO, Marketing Strategies, Advertising, Customer Engagement
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Presentations, Public Speaking, Verbal Communication Skills, Infographics, Peer Review, Communication, Storytelling, Constructive Feedback, Communication Strategies, Concision, Diagram Design, Trustworthiness, Planning, Organizational Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lead Generation, Email Automation, No-Code Development, Google Sheets, Application Deployment, Real Time Data, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Interpersonal Communications, Social Skills, Assertiveness, Self-Awareness
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Team Leadership, Team Building, Team Motivation, Leadership Development, Team Management, Team Performance Management, Initiative and Leadership, Leadership, Organizational Leadership, Leadership and Management, Professional Development, Teamwork, Personal Development, People Development, Business Leadership, Willingness To Learn, Self-Awareness, Empathy, Conflict Management, Communication
Beginner · Course · 1 - 4 Weeks