Operations management courses can help you learn process optimization, supply chain management, inventory control, and quality assurance. You can build skills in resource allocation, project scheduling, and performance measurement. Many courses introduce tools like Six Sigma, Lean methodologies, and software for managing logistics and production workflows, showing how these skills can enhance efficiency and effectiveness in various operational contexts.
University of Alberta
Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization
Mixed · Course · 1 - 3 Months

Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Financial Statements, Financial Acumen, Relationship Management, User Research, Target Audience, Business Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Adaptability, Digital Marketing, Data Visualization
Beginner · Specialization · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Price Negotiation, Revenue Management, Restaurant Management, Sales Strategy, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Vulnerability Assessments, Incident Response, Cybersecurity, Threat Modeling, Cyber Threat Hunting, Threat Detection, Application Security, Security Management, Intrusion Detection and Prevention, Security Controls, Malware Protection, Network Analysis
Intermediate · Course · 3 - 6 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Scala Programming, Other Programming Languages, Computer Programming, Programming Principles, Theoretical Computer Science, Extensible Languages and XML, Concept Of Operations
Mixed · Course · 1 - 3 Months

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, Network Routers, Network Routing, Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Consumer Behaviour, Marketing Strategies
Beginner · Course · 1 - 4 Weeks

University of Houston
Skills you'll gain: Value-Based Care, Constructive Feedback, Active Listening, Portfolio Management, Team Oriented, Program Development, Peer Review, Communication, Healthcare Project Management, Quality Improvement
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Redis, Data Import/Export, Query Languages, Data Maintenance, Google Cloud Platform, Docker (Software), NoSQL, Data Management, Database Administration
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Business Communication, Productivity Software, Writing, Microsoft 365, Editing, Technical Communication
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks