Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Web Content Accessibility Guidelines, Web Design and Development, Usability, Semantic Web, Cascading Style Sheets (CSS), Cloud Hosting, Web Servers, Data Validation, File Transfer Protocol (FTP)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Document Management, File Management, Adobe Creative Cloud, Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Visual Design, Cloud Storage, Workflow Management, Computer Graphic Techniques, Design Strategies, Creative Thinking, Creative Problem-Solving, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Cloud Solutions, Cloud Development, Cloud Storage, Emerging Technologies, Cloud-Native Computing, Cloud Management, Hybrid Cloud Computing, IBM Cloud, Virtual Machines, Serverless Computing, Technical Services, DevOps
Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Mobile Development, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Change, Project Management, Organizational Structure, Program Management, Agile Methodology, Project Planning, Waterfall Methodology, Stakeholder Communications, Strategic Thinking
Beginner · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, User Story, Continuous Delivery, Persona Development, Agile Software Development, Sprint Planning, Peer Review, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Customer Analysis, Analytics, Product Development, Business Analytics, Persona (User Experience)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Web Content Accessibility Guidelines, Multimedia, Content Creation, User Experience Design, Adobe Creative Cloud, Design Elements And Principles, Design, Visual Design, Diversity and Inclusion, Graphic and Visual Design, Graphic Design, Creative Design, User Centered Design, Color Theory
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Java Programming, Software Design, Debugging, Software Engineering, Javascript, Computer Programming, Event-Driven Programming, Encryption, Algorithms, Image Analysis, Web Applications, Data Processing, Statistical Analysis, Data Import/Export, Predictive Modeling, Integrated Development Environments, Data Manipulation, Data Analysis, Web Servers, Cascading Style Sheets (CSS)
Beginner · Specialization · 3 - 6 Months
Multiple educators
Skills you'll gain: Unit Testing, Data Structures, Event-Driven Programming, Interactive Data Visualization, Java, Java Programming, User Interface (UI), Object Oriented Programming (OOP), Debugging, Object Oriented Design, Computer Programming, Cryptography, Software Engineering, Performance Tuning, Encryption, Algorithms, Programming Principles, Data Analysis, Software Design, Problem Solving
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Cloud Development, Customer Service, Cloud Management, Dashboard, Cloud Services, Encryption, Business Strategy
Beginner · Course · 3 - 6 Months

Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Color Theory, Adobe Creative Cloud, Creative Design, Graphic and Visual Design Software, Visualization (Computer Graphics), Design Elements And Principles, Graphic Design, Design, Visual Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Adobe Illustrator, Generative AI, Graphic and Visual Design, Adobe Creative Cloud, Graphic Design, Creative Design, Digital Design, Creativity, Color Theory, Innovation, Creative Thinking, Visual Design, Content Creation, Branding
Beginner · Course · 1 - 4 Weeks