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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Negotiation Skills and Effective Communication

    Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    81 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    O

    O.P. Jindal Global University

    Leadership and Society

    Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Policy Analysis, Leadership Development, Social Justice, Business Ethics, Organizational Leadership, Ethical Standards And Conduct, Leadership and Management, Business Leadership, Public Policies, Strategic Leadership, Political Sciences, Economics, Policy, and Social Studies, Public Administration, Governance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    32 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    C

    Coursera

    Industrial Relations: Fostering Workplace Climate

    Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Staff Management, Team Leadership, Labor Law, Human Resources, Communication, Active Listening, Constructive Feedback, Compliance Training, Diversity and Inclusion

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Understanding & Preventing Workplace Sexual Harassment

    Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Professionalism, Conflict Management, Accountability, Investigation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    50 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Advanced Communication Strategies

    Skills you'll gain: Conflict Management, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Team Building, Intercultural Competence, Strategic Communication, Ethical Standards And Conduct, Organizational Effectiveness, Negotiation, Interpersonal Communications, Stakeholder Communications, Cultural Diversity, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    The Beginner’s Guide to Business Negotiation

    Skills you'll gain: Negotiation, Contract Negotiation, Influencing, Communication, Relationship Building, Interpersonal Communications, Rapport Building, Verbal Communication Skills, Planning, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Università di Napoli Federico II

    Contemporary Issues in World Politics

    Skills you'll gain: Political Sciences, International Relations, World History, Diplomacy, Social Sciences, Public Safety and National Security, European History, Environmental Issue, Conflict Management, Climate Change Programs, Governance, Economics, Economic Development, Trend Analysis, Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Negotiation Strategies and Styles

    Skills you'll gain: Negotiation, Strategic Decision-Making, Cultural Diversity, Strategic Thinking, Communication Strategies, Conflict Management, Complex Problem Solving, Plan Execution

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Owner: Communications & Stakeholder Management

    Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Team Success through Cultural Awareness

    Skills you'll gain: Conflict Management, Personal Development, Virtual Teams, Workplace inclusivity, Self-Awareness, Adaptability, Verbal Communication Skills, Cognitive flexibility, Relationship Management, Non-Verbal Communication, Dealing With Ambiguity, Relationship Building, Safety Culture, Curiosity, Communication Strategies

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Lecturio

    Nursing Leadership

    Skills you'll gain: Healthcare Ethics, Nursing Management, Patient-centered Care, Telehealth, Delegation Skills, Health Systems, Nursing Administration, Clinical Leadership, Constructive Feedback, Clinical Nursing, Health Administration, Communication, Accountability, Empathy, Language Competency, Cultural Sensitivity, Active Listening, Clinical Assessment, Change Management, Continuous Quality Improvement (CQI)

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular conflict resolution courses

  • Negotiation Skills and Effective Communication : Tecnológico de Monterrey
  • Leadership and Society: O.P. Jindal Global University
  • Industrial Relations: Fostering Workplace Climate: Coursera
  • Understanding & Preventing Workplace Sexual Harassment: Coursera
  • Advanced Communication Strategies: Johns Hopkins University
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • The Beginner’s Guide to Business Negotiation : Coursera
  • Contemporary Issues in World Politics: Università di Napoli Federico II
  • Negotiation Strategies and Styles : Tecnológico de Monterrey
  • Product Owner: Communications & Stakeholder Management : SkillUp

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