Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Operations, Cyber Governance, Network Infrastructure, Conflict Management, Law, Regulation, and Compliance, Security Management, Political Sciences, Media and Communications, Psychology
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Conflict Management, Active Listening, Interviewing Skills, Empathy, Interpersonal Communications, Communication, Decision Making
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Performing Arts, Liberal Arts, Storytelling, Lecturing, Creativity, Instructional Strategies, Creative Design, European History
Beginner · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Contract Negotiation, Influencing, Communication, Relationship Building, Persuasive Communication, Interpersonal Communications, Rapport Building, Verbal Communication Skills, Collaboration, Personal Attributes, Active Listening, Goal Setting, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Constructive Feedback, Active Listening, Empathy, Communication, Advocacy
Intermediate · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Political Sciences, International Relations, World History, Diplomacy, Social Sciences, Public Safety and National Security, European History, Environmental Issue, Conflict Management, Climate Change Programs, Governance, Economics, Trend Analysis, Security Strategy
Beginner · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Corporate Communications, Crisis Management, Strategic Communication, Media Relations, Stakeholder Communications, Public Relations, Business Communication, Press Releases, Business Ethics, Communication, Interviewing Skills, Conflict Management, Public Speaking, Decision Making
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Healthcare Ethics, Clinical Research Ethics, Ethical Standards And Conduct, Conflict Management, Law, Regulation, and Compliance, Health Care, Patient-centered Care, Cultural Sensitivity, Interpersonal Communications, Lifelong Learning
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Negotiation, Conflict Management, Communication, Strategic Planning, Contingency Planning, Active Listening, Collaboration, Planning, Research, Analysis
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Social Skills, Interpersonal Communications, Communication Strategies, Conflict Management, Verbal Communication Skills, Tactfulness, Communication, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks