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Results for "customer+support"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Build Customer Loyalty

    Skills you'll gain: Customer Analysis, User Feedback, Contextual Advertising

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Voice of the Customer (VoC): Enhancing Experiences

    Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

    4.8
    Rating, 4.8 out of 5 stars
    ·
    139 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Cloud Support Essentials: A Technical Approach

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Service Teams

    Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    L

    LearnQuest

    CompTIA Exam Prep

    Skills you'll gain: Network Troubleshooting, Computer Networking, Desktop Support, Technical Support, Help Desk Support, Cloud Services, Security Management, Operating Systems, Information Technology, Microsoft Windows, Computer Hardware, Wireless Networks

    3.3
    Rating, 3.3 out of 5 stars
    ·
    108 reviews

    Beginner · Course · 1 - 3 Months

  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 3

    Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Customer Centric Innovation

    Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    66 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Unilever

    Customer Understanding and Digital Marketing Channels

    Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals, E-Commerce

    4.7
    Rating, 4.7 out of 5 stars
    ·
    238 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Operations and Patient Safety for Healthcare IT Staff

    Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Desktop Support, Practice Management Software, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking, Technical Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    203 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 8

    Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration

    Intermediate · Course · 1 - 4 Weeks

1…6789

In summary, here are 10 of our most popular customer+support courses

  • Build Customer Loyalty : Google
  • Voice of the Customer (VoC): Enhancing Experiences : Coursera
  • Cloud Support Essentials: A Technical Approach: Amazon Web Services
  • GenAI for Customer Service Teams: Coursera
  • GenAI for Call Centers: AI-Driven Customer Success: Coursera
  • CompTIA Exam Prep: LearnQuest
  • Samsung Customer Care Essentials: Samsung
  • CompTIA Linux+ XK0-005: Unit 3: Pearson
  • Customer Centric Innovation: University of Illinois Urbana-Champaign
  • Customer Understanding and Digital Marketing Channels: Unilever

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