• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service Skills
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer service skills"

    • Status: New
      New
      G

      Google Cloud

      Google Cloud에서 Gemini 1.0 Pro와 애플리케이션 통합

      Skills you'll gain: Generative AI, Google Cloud Platform, Cloud API, Cloud Applications, Cloud-Based Integration, Application Development, Application Programming Interface (API), Prompt Engineering, Large Language Modeling, Development Testing

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidad de los Andes

      Metodologías ágiles de desarrollo de software Certificado MasterTrack®

      Skills you'll gain: Test Automation, Android Jetpack, User Story, Software Testing, Agile Software Development, Sprint Planning, Kotlin, Software Engineering, Security Requirements Analysis, Cloud Applications, Infrastructure As A Service (IaaS), Unit Testing, Acceptance Testing, Continuous Integration, Usability, Authorization (Computing), Application Security, Authentications, Web Content Accessibility Guidelines, Platform As A Service (PaaS)

      Credit offered

      Mastertrack · 6 - 12 Months

    • H

      HEC Paris

      Executive MSc & MSc in Innovation and Entrepreneurship

      Skills you'll gain: New Product Development, Intellectual Property, Research Methodologies, Performance Measurement, Design Thinking, Value Propositions, Financial Modeling, Private Equity, Team Building, Social Media Strategy, Business Modeling, Active Listening, Business Planning, Business Strategy, Supplier Relationship Management, Ideation, Entrepreneurship, Stakeholder Engagement, Innovation, Corporate Sustainability

      Earn a degree

      Degree · 1 - 4 Years

    • U

      University of North Texas

      Bachelor of Science in General Business

      Skills you'll gain: Operations Management, Mediation, Integrated Marketing Communications, Compensation and Benefits, Organizational Change, Event Management, Grammar, Sales Process, Data Mining, Data Visualization, Design Thinking, Global Marketing, Probability & Statistics, Cultural Diversity, Digital Media Strategy, Organizational Leadership, Political Sciences, Social Justice, Music History, Sociology

      Earn a degree

      Degree · 1 - 4 Years

    • U

      Universidad de Palermo

      Administración de Empresas Certificado MasterTrack®

      Skills you'll gain: Performance Measurement, Human Resource Strategy, Human Capital, Customer Relationship Management, Strategic Leadership, Key Performance Indicators (KPIs), Consumer Behaviour, Strategic Marketing, Human Resources Management and Planning, Enterprise Resource Planning, Talent Management, Branding, Technical Management, Marketing, Market Research, Employee Performance Management, Organizational Strategy, Technology Strategies, Marketing Planning, Brand Strategy

      Credit offered

      Mastertrack · 6 - 12 Months

    • U

      University of London

      Bachelor of Science in Computer Science

      Skills you'll gain: Human Computer Interaction, Virtual Reality, Game Design, Full-Stack Web Development, Agile Software Development, Animations, Data Ethics, Git (Version Control System), Event-Driven Programming, Web Applications, Mobile Development, Data Science, Natural Language Processing, Cryptography, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing

      Earn a degree

      Degree · 1 - 4 Years

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Business Analytics

      Skills you'll gain: Revenue Management, Database Design, Customer Analysis, Descriptive Analytics, People Analytics, FinTech, Time Series Analysis and Forecasting, Public Key Infrastructure, Predictive Analytics, Biostatistics, Statistical Reporting, Gerontology, Digital Transformation, Deep Learning, Risk Analysis, Network Analysis, Unsupervised Learning, Dimensionality Reduction, Business Process Modeling, Data Warehousing

      Earn a degree

      Degree · 1 - 4 Years

    • G

      Google Cloud

      Gemini in Google Meet - 한국어

      Skills you'll gain: Google Workspace, Generative AI, Collaborative Software, Presentations

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Deep Learning with PyTorch

      Skills you'll gain: Network Model, Network Architecture, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Inversiones y Finanzas Aplicadas

      Skills you'll gain: Financial Statement Analysis, Business Valuation, Financial Statements, Descriptive Analytics, FinTech, Derivatives, Public Key Infrastructure, Portfolio Management, Gerontology, Strategic Decision-Making, Customer Analysis, Risk Analysis, Credit Risk, Digital Transformation, Governance, Assertiveness, Health Disparities, Financial Analysis, Health Policy, Object Oriented Programming (OOP)

      Earn a degree

      Degree · 1 - 4 Years

    • G

      Georgetown University

      Bachelor of Arts in Liberal Studies

      Skills you'll gain: Vulnerability Assessments, Operations Management, Data Storytelling, Business Strategy, Design Thinking, Competitive Intelligence, Survey Creation, Cyber Threat Intelligence, Social Justice, Descriptive Statistics, Environment, Business Ethics, Capital Budgeting, Multimedia, Market Opportunities, Marketing Planning, International Relations, Artificial Intelligence, Policy Development, Political Sciences

      Earn a degree

      Degree · 1 - 4 Years

    • U

      University of Huddersfield

      BSc Data Science

      Skills you'll gain:

      Earn a degree

      Degree · 1 - 4 Years

    1…698699700701

    In summary, here are 10 of our most popular customer service skills courses

    • Google Cloud에서 Gemini 1.0 Pro와 애플리케이션 통합: Google Cloud
    • Metodologías ágiles de desarrollo de software Certificado MasterTrack®: Universidad de los Andes
    • Executive MSc & MSc in Innovation and Entrepreneurship: HEC Paris
    • Bachelor of Science in General Business: University of North Texas
    • Administración de Empresas Certificado MasterTrack®: Universidad de Palermo
    • Bachelor of Science in Computer Science: University of London
    • Magíster en Business Analytics: Pontificia Universidad Católica de Chile
    • Gemini in Google Meet - 한국어: Google Cloud
    • Deep Learning with PyTorch: Coursera
    • Magíster en Inversiones y Finanzas Aplicadas: Pontificia Universidad Católica de Chile

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok