Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Generative AI, Multimodal Prompts, AI Workflows, AI Orchestration, LLM Application, Productivity, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Software Engineering, Software Development Tools, Software Development, Software Architecture, Automation, Software Testing, Software Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, AI Workflows, Business Analysis, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, Software Architecture, Consulting, Systems Thinking, Responsible AI, Machine Learning, Business Communication, Context Management, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months

Meta
Skills you'll gain: React Native, Core Data (Software), Restful API, Version Control, User Research, Usability Testing, Apple iOS, iOS Development, Data Structures, Swift Programming, Jest (JavaScript Testing Framework), User Interface (UI), Unix Commands, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, Apple Xcode, Mobile Development, Javascript
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Keyword Research, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Online Advertising, Email Marketing, Marketing Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Customer Insights, Machine Learning, Automation, Natural Language Processing, Context Management, Ethical Standards And Conduct
Intermediate · Specialization · 1 - 3 Months
Duke University
Skills you'll gain: Data Storytelling, Database Design, MySQL, Relational Databases, SQL, Data Visualization, Business Analytics, Business Metrics, Data Visualization Software, Analytics, Tableau Software, Business Process Improvement, Dashboard, Predictive Modeling, Histogram, Data Analysis, Microsoft Excel, Business Analysis, Big Data, Business Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Gemini, Cloud Applications, API Gateway, Kubernetes, Google Cloud Platform, Containerization, Jenkins, Cloud Development, Google App Engine, Application Deployment, Docker (Software), CI/CD, Serverless Computing, Application Development, Cloud-Native Computing, Microservices, Identity and Access Management, Cloud Computing, Cloud Storage, Debugging
Intermediate · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Database Design, LLM Application, Productivity, OpenAI, Data Migration, Generative AI, AI Enablement, Software Documentation, SQL, Dashboard, Artificial Intelligence, Database Management, Data Visualization, Large Language Modeling, Gap Analysis, Data Analysis, Automation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Interactive Data Visualization, Business Intelligence, ChatGPT, Data Presentation, Infographics, Data Visualization, Dashboard, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, SQL, Data Analysis, Responsible AI, Machine Learning, Presentations, Context Management, Natural Language Processing
Intermediate · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Generative AI Agents, Email Automation, Vibe coding, Agentic Workflows, Agentic systems, AI Workflows, AI Orchestration, Sales Process, Marketing Automation, HubSpot CRM, Sales Enablement, Sales Pipelines, Software As A Service, Sales Development, Lead Generation, Business Development, Prompt Engineering, New Business Development, Application Deployment, Campaign Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Business Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Interactive Data Visualization, Data Modeling, Azure Synapse Analytics, Microsoft Azure, Business Reporting, Database Design, Data Lakes, Business Intelligence, Enterprise Architecture, Enterprise Security, Data Governance, Data Management, Performance Analysis, Solution Architecture, Governance, Analytics, Automation, Regulation and Legal Compliance
Intermediate · Professional Certificate · 3 - 6 Months