
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales, General Sales Practices, Upselling, Cross Selling, Prioritization, Sales Pipelines, Sales Presentation, Customer Relationship Building, Sales Strategy, Sales Training, Verbal Communication Skills, Business Software, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Development, Sales Process, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency, Business Process Management, Data Management
Intermediate · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Brand Management, Customer Relationship Management, Branding, Customer Retention, Strategic Marketing, Marketing, Marketing Strategies, Consumer Behaviour, Market Dynamics, Target Market, Customer Insights, Market Analysis, Digital Media Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Interviewing Skills, Prospecting and Qualification, Portfolio Management
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Sales, Sales Presentation, Sales Strategy, Verbal Communication Skills, Selling Techniques, Sales Management, Customer Relationship Management (CRM) Software, Closing (Sales), Communication, Customer Relationship Building, Active Listening, Business Software, Overcoming Objections, Business Writing, Negotiation, Collaboration, Problem Solving, Value Propositions, Critical Thinking
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management (CRM) Software, Small Business Accounting, Bookkeeping, Accounting, Payroll Systems, Cloud Security
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks