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Results for "understand how to think like a customer and put yourself in their shoes"
- Status: Preview
University of Illinois Urbana-Champaign
Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Design Research, Creativity, Ideation, Data Collection, Storytelling, Collaboration, Innovation, Stakeholder Communications, Data Storytelling, User Research, Process Mapping, Communication, Needs Assessment
- Status: Preview
IE Business School
Skills you'll gain: Design Thinking, Innovation, Business Solutions, Problem Solving, Service Design, Brainstorming, Creative Thinking, Teamwork, User Research, Collaboration, Product Development, Empathy
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking, Planning
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Big Data, Generative AI, Customer Insights, Data Processing, Market Research, Data Science, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Consumer Behaviour, Predictive Analytics, Business Strategy
- Status: Free Trial
Howard University
Skills you'll gain: Design Thinking, Product Design, Business Solutions, Customer Insights, User Centered Design, Information Systems, Brainstorming, User Research, Ideation, Business Transformation, Digital Transformation, Cloud Solutions, User Feedback, Product Testing
- Status: Free Trial
University of Colorado System
Skills you'll gain: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Marketing Effectiveness, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Exploratory Data Analysis, Statistical Visualization, Statistical Modeling
- Status: Preview
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
- Status: Free Trial
University of Virginia
Skills you'll gain: Price Negotiation, Market Dynamics, Revenue Management, Product Strategy, Strategic Marketing, Presentations, Consumer Behaviour, Cost Accounting, Customer Analysis, Competitive Analysis, Market Research, Business Strategy, Market Analysis, Microsoft PowerPoint, Value Propositions, Market Share, Business Economics, B2B Sales, Analysis
- Status: Free Trial
Fractal Analytics
Skills you'll gain: User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Prototyping, Brainstorming, User Experience, Innovation, Usability Testing, Data Synthesis
- Status: Preview
University of North Texas
Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills
In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses
- Understanding the Value of Human-Centered Design: University of Illinois Urbana-Champaign
- From Ideas to Impact: Design Thinking for User-Centricity: IE Business School
- Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
- Selecting the Right Customer & Channel : University of Maryland, College Park
- Enhancing Customer Insights with Generative AI: Coursera Instructor Network
- Capstone: Design Thinking for IS in Business: Howard University
- Customer Data Analytics for Marketers: University of Colorado System
- Engaging in Service Innovation and Management: Northeastern University
- Pricing Strategy in Practice: University of Virginia