
Skills you'll gain: Corporate Communications, Internal Communications, Strategic Communication, Media Relations, Stakeholder Communications, Business Communication, Stakeholder Engagement, Public Relations, Cultural Diversity, Communication Strategies, Business Ethics, Crisis Management, Digital Communications, Drive Engagement, Employee Engagement, Brand Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Automation, Campaign Management, Registration, Marketing, E-Commerce, Social Media, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Newsletters, Email Marketing, Project Design, Content Creation, Scheduling, Test Tools, User Accounts, Marketing, Communication
Intermediate · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Meeting Facilitation, Employee Coaching, Telephone Skills, Active Listening, Taking Meeting Minutes, Leadership and Management, Leadership, Business Communication, Business Leadership, Team Leadership, Staff Management, Verbal Communication Skills, Business Writing, Team Building, Communication, Business Correspondence, Communication Strategies, Constructive Feedback, Interviewing Skills
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Interpersonal Communications, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Patient Education And Counseling, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Outlook, Microsoft Office, File Management, Email Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Automation, Google Sheets, Scripting, Google Workspace, Gmail, Google App Engine, Productivity Software, Automation, Data Access, HTML and CSS, Javascript, Supplier Relationship Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Session Initiation Protocols, Android Development, Android Studio, Internet Of Things, Communication Systems, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Application Development, Embedded Systems, Open Source Technology
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Productivity Software, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, Large Language Modeling, Unstructured Data
Beginner · Course · 1 - 4 Weeks