Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Telephone Skills, English Language, Customer Service, Customer Inquiries, Product Knowledge, Greeting Customers, Customer Communications Management, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Oral Expression, Communication
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Predictive Modeling, Clinical Data Management, Intensive Care Unit, Risk Modeling, Clinical Practices, Patient Evaluation, Decision Support Systems, Applied Machine Learning, Health Informatics, Model Evaluation, Qualitative Research, Data Analysis, Model Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adaptability, Diversity and Inclusion, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Language Learning, Social Skills, Vocabulary, Active Listening, Oral Comprehension, Communication, Grammar, Relationship Building
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Infant Care, Child Health, Nutrition Education, Maternal Health, Motivational Interviewing, Nutrition and Diet, Patient Education And Counseling, Caregiving, Mental Health, Family Support, Stress Management, Cultural Responsiveness, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Entrepreneurship, Business Valuation, Market Analysis, Competitive Analysis, Presentations, Fundraising, Market Research, Strategic Decision-Making, Strategic Thinking, New Business Development, Return On Investment, Due Diligence, Value Propositions, Mergers & Acquisitions, Negotiation, Investments, Financial Analysis, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Customer Service, Microsoft 365, Market Research, User Research, Target Audience, Analysis, Key Performance Indicators (KPIs), Marketing
Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Public Health, Health Equity, Community Health, Diversity Awareness, Health Policy, Community Development, Cultural Diversity, Case Studies, Program Evaluation, Qualitative Research, Research Methodologies, Data Collection
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks