Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: AI Orchestration, AI Workflows, LLM Application, Agentic systems, Tool Calling, LangChain, Artificial Intelligence, Prompt Engineering, Model Evaluation, Context Management, Scenario Testing, Performance Testing, Development Testing, Debugging
Intermediate · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: Model Evaluation, Data Preprocessing, MLOps (Machine Learning Operations), Classification Algorithms, Applied Machine Learning, Maintainability, Machine Learning Algorithms, Java, Software Architecture, Software Design Patterns, Logistic Regression, Business Metrics, Benchmarking, Decision Tree Learning, Matrix Management, Business
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Internet Of Things, Local Area Networks, Emerging Technologies, Network Architecture, Telecommunications, Amazon Web Services, General Networking, Infrastructure As A Service (IaaS), Hardware Architecture, Network Protocols, Amazon Elastic Compute Cloud
Beginner · Course · 1 - 3 Months

Tableau Learning Partner
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Requirements Elicitation, Data Presentation, Data Governance, Data Ethics, Tableau Software, Business Analysis, Data Literacy, Data Visualization, Data Preprocessing, Data Warehousing, Data Visualization Software, Business Metrics, Dashboard, Extract, Transform, Load, Data Analysis, Spatial Data Analysis, Interactive Data Visualization, Data Management
Beginner · Professional Certificate · 3 - 6 Months
University of California, Irvine
Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Discussion Facilitation, Non-Verbal Communication, Oral Comprehension, English Language, Peer Review, Active Listening, Communication, Social Skills, Constructive Feedback, Interpersonal Communications, Persuasive Communication, Driving engagement, Student Engagement, Collaboration, Planning, Critical Thinking, Vocabulary
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Cloud-Native Computing, Amazon DynamoDB, Cloud Deployment, Infrastructure as Code (IaC), Databases, Database Systems, Microservices, Cloud Security, User Provisioning, Event-Driven Programming
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Responsible AI, Agentic Workflows, Risking, Generative AI Agents, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Power BI, AI Workflows, Accounting and Finance Software, Regulatory Compliance, Automation, Financial Data, Wealth Management, Compliance Management, Generative AI, Financial Forecasting, Data Processing, Finance, Workflow Management, General Finance
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Control Systems, Robotics, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Computer Vision, Mathematical Modeling, Safety Standards, Global Positioning Systems
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Engineering, Data Presentation, Key Performance Indicators (KPIs), Dashboard, Business Analytics, Business Intelligence, Extract, Transform, Load, Performance Analysis, Data Transformation, SQL, Automation, Data Management, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Hypothesis Testing, AI Workflows, LangChain, Generative AI Agents, CrewAI, Statistical Methods, Statistical Analysis, Data Transformation, Agentic systems, Statistical Inference, Business Intelligence, Performance Testing, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Performance Metric, Descriptive Analytics, Business Metrics, Data Analysis, Correlation Analysis, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Responsive Web Design, Node.JS, Command-Line Interface, Unit Testing, TypeScript, Web Content Accessibility Guidelines, SQL, Cascading Style Sheets (CSS), Ajax, React.js, HTML and CSS, User Interface and User Experience (UI/UX) Design, Mobile Development, JavaScript Frameworks, Hypertext Markup Language (HTML), Web Development, Generative AI, UI Components, Database Design
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Lead Generation, Search Engine Optimization, Customer Acquisition Management, Account Strategy, Keyword Research, Outbound Calls, Sales Prospecting, Upselling, Web Analytics and SEO, B2B Sales, Sales Strategy, Marketing, Marketing Strategies, Content Marketing, Target Market, Content Creation
Mixed · Course · 1 - 4 Weeks