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  • Gestion De La Relacion Con Clientes Crm

Results for "gestión+de+la+relación+con+clientes+(crm)"


  • Status: New
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    E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    11 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    M

    Microsoft

    Microsoft Account Manager with Generative AI

    Skills you'll gain: Data Analysis, Financial Data, Productivity Software, Data-Driven Decision-Making, Data Quality, Sales Process, Account Strategy, Customer Relationship Management (CRM) Software, Analytics, Customer Data Management, Customer Service, Data Collection, Account Management, Client Services, AI Personalization, Sales Management, Sales, Relationship Building, Customer Insights, Generative AI

    Advanced · Professional Certificate · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Pontificia Universidad Católica del Perú

    Fundamentos del Modelo de Negocio Canvas

    Skills you'll gain: Business Modeling, Customer Analysis, Value Propositions, Business Planning, Business Strategy, Entrepreneurship, Target Market, Strategic Partnership, Business Analysis, Business Continuity, Business Development, Case Studies, Customer Relationship Management, Cost Accounting, Resource Management, Revenue Management

    4.8
    Rating, 4.8 out of 5 stars
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    245 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Inteligência Artificial Aplicada ao CRM

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Management, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer Acquisition Management, Analytics, Customer experience strategy (CX), Customer Retention, Data Manipulation, Applied Machine Learning, Machine Learning Algorithms

    4.4
    Rating, 4.4 out of 5 stars
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    101 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
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    U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

    4.6
    Rating, 4.6 out of 5 stars
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    50 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Customer Relationship Management

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling

    4.6
    Rating, 4.6 out of 5 stars
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    250 reviews

    Beginner · Course · 1 - 4 Weeks

What brings you to Coursera today?

  • U

    Universidad de Chile

    Marketing Gerencial

    Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics

    4.8
    Rating, 4.8 out of 5 stars
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    2.3K reviews

    Intermediate · Course · 1 - 4 Weeks

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  • Status: New
    New
    Status: Free Trial
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    M

    Microsoft

    Microsoft Sales Toolkit with Generative AI

    Skills you'll gain: Prompt Engineering, Selling Techniques, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Sales Prospecting, Microsoft Copilot, Communication, Sales Strategy, Sales, AI Personalization, Prospecting and Qualification, Non-Verbal Communication, Customer Analysis, Lead Generation, Customer Insights, Generative AI Agents, Value Propositions, AI Enablement

    Advanced · Professional Certificate · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Fundamentos da Gestão do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Relationship Building, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Value Propositions, Solution Delivery, Business Analysis, Web Analytics

    4.8
    Rating, 4.8 out of 5 stars
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    58 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    C

    Coursera

    Sales Excellence

    Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Customer Retention, Sales Presentation, Sales Presentations, Sales Strategy, Lead Generation, B2B Sales, Inside Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, Email Automation, Generative AI, Customer Relationship Management (CRM) Software, ChatGPT, AI Personalization, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
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    444 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Agentic AI and AI Agents: A Primer for Leaders

    Skills you'll gain: Generative AI Agents, Agentic Workflows, AI Orchestration, Workflow Management, AI Enablement, Agentic systems, Artificial Intelligence, Business Process Automation, Generative AI, AI Product Strategy, Automation, AI Personalization, Prompt Engineering, Tool Calling, Emerging Technologies, Responsible AI

    4.7
    Rating, 4.7 out of 5 stars
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    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    L

    LearnQuest

    Foundations of B2B Tech Sales

    Skills you'll gain: Sales Pipelines, B2B Sales, Prospecting and Qualification, Consultative Selling, Selling Techniques, Sales Process, Persuasive Communication, Communication, Stakeholder Engagement, Enterprise Sales, Value Propositions, Performance Metric, Upselling, Technical Sales, Sales, Cross Selling, Overcoming Objections, Sales Presentations, Negotiation, Analytics

    Beginner · Specialization · 1 - 3 Months

What brings you to Coursera today?

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In summary, here are 10 of our most popular gestión+de+la+relación+con+clientes+(crm) courses

  • Customer-Centric CRM Strategy and Management: EDUCBA
  • Microsoft Account Manager with Generative AI: Microsoft
  • Fundamentos del Modelo de Negocio Canvas: Pontificia Universidad Católica del Perú
  • Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
  • Customer Success: Conociendo al cliente: Universidades Anáhuac
  • Customer Relationship Management: Starweaver
  • Marketing Gerencial: Universidad de Chile
  • Microsoft Sales Toolkit with Generative AI: Microsoft
  • Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
  • Sales Excellence: Coursera

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