What jobs can I get with program management skills?

<text variant="body1">Prepare for a career in the high-demand field of program management. The program management skills you learn in this program prepare you for an entry-level role as a program manager. This program also prepares you for a variety of other entry-level roles that require goal-driven problem-solving and strategic planning. <text variant="body1">These roles include: <text variant="body1">· Project Manager <text variant="body1">· Program Manager <text variant="body1">· Product Manager <text variant="body1">· Scrum Master <text variant="body1">· Project Coordinator <text variant="body1">· Business Analyst <text variant="body1">· Change Manager <text variant="body1">· Operations Manager <text variant="body1">· IT Project Manager <text variant="body1">· Construction Project Manager <text variant="body1">· Engineering Project Manager

Will I be able to complete this course online?

This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.

How long does it take to complete the professional certificate?

It typically takes 4 months to complete the 7 courses. However, some learners may go through the content faster.

What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Communication with Stakeholders

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Communication with Stakeholders

Dieser Kurs ist Teil von Microsoft Program Management (berufsbezogenes Zertifikat)

Dozent: Microsoft

3.652 bereits angemeldet

Bei enthalten

Mehr erfahren

3 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

33 Bewertungen

Stufe Anfänger

Empfohlene Erfahrung

1 Woche zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

3 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

33 Bewertungen

Stufe Anfänger

Empfohlene Erfahrung

1 Woche zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

Gain insight into the significance of communication in alignment with the organization's strategic goals and business needs.
Describe cultural nuances affecting project communications and stakeholder engagements, fostering effective collaboration across cultural boundaries.
Explore the influence of organizational culture, structure, and governance on the decisions and outcomes of program management and project execution.

Kompetenzen, die Sie erwerben

Kategorie: Communication
Kategorie: Communication Strategies
Kategorie: Stakeholder Engagement
Kategorie: Project Management Institute (PMI) Methodology
Kategorie: Project Management
Kategorie: Intercultural Competence
Kategorie: Rapport Building
Kategorie: Cultural Responsiveness
Kategorie: Business Communication
Kategorie: Strategic Communication
Kategorie: Cultural Diversity
Kategorie: Stakeholder Management
Kategorie: Influencing
Kategorie: Relationship Building
Kategorie: Program Management
Kategorie: Conflict Management
Kategorie: Cultural Sensitivity
Kategorie: Communication Planning
Kategorie: Agile Project Management
Kategorie: Stakeholder Communications

Wichtige Details

Zertifikat zur Vorlage

Zu Ihrem LinkedIn-Profil hinzufügen

Bewertungen

15 Aufgaben

Unterrichtet in Englisch

Erfahren Sie, wie Mitarbeiter führender Unternehmen gefragte Kompetenzen erwerben.

Weitere Informationen zu Coursera für Unternehmen

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Erweitern Sie Ihr Fachwissen im Bereich Business Strategy

Dieser Kurs ist Teil der Spezialisierung Microsoft Program Management (berufsbezogenes Zertifikat)

Wenn Sie sich für diesen Kurs anmelden, werden Sie auch für dieses berufsbezogene Zertifikat angemeldet.

Lernen Sie neue Konzepte von Branchenexperten
Gewinnen Sie ein Grundverständnis bestimmter Themen oder Tools
Erwerben Sie berufsrelevante Kompetenzen durch praktische Projekte
Erwerben Sie ein Berufszertifikat von Microsoft zur Vorlage

In diesem Kurs gibt es 3 Module

In this course, you’ll learn about the vital role of communication in aligning with the organization's strategic goals and fulfilling its business needs. You'll learn to identify and address cultural nuances, fostering effective communication and collaboration across cultural boundaries to enhance project success. Additionally, you'll explore strategies for ensuring clarity, transparency, and alignment in project communications. You’ll also examine how organizational culture, structure, and governance influence project management decisions and outcomes. By recognizing the impact of these factors, you'll be better equipped to navigate complexities and implement strategies that align with the organization's overarching objectives.

After completing this course, you’ll be able to: • Discuss the importance of communication with the organization's strategic goals and business needs. • Discuss the impact of organizational culture, structure, and governance on project management decisions and outcomes. • Describe cultural nuances affecting project communications and stakeholder engagements in unique project environments. This is a great way to prepare for some useful certifications, such as PgMP - Program Management Professional from PMI, and MSP Practitioner - Managing Successful Programs from AXELOS. Note: This course is also part of the Microsoft Project Management Professional Certificate. If you've already completed this course as part of that program, your progress will be saved and will count towards your completion in this program.

This module provides a comprehensive exploration of PMP Communication and Stakeholder key concepts. You will delve into building trust and influence among Stakeholders, assessing stakeholder needs and developing effective communication strategies. From understanding core concepts to hands-on activities, you will gain the expertise needed for effective communication with stakeholders

Das ist alles enthalten

11 Videos9 Lektüren6 Aufgaben1 Diskussionsthema

11 VideosInsgesamt 54 Minuten

Introduction to the course: Communication with Stakeholders5 Minuten
Who are stakeholders?5 Minuten
Introduction to trust and influence4 Minuten
Introduction to assessing stakeholder needs4 Minuten
Stakeholder dynamics7 Minuten
Introduction to stakeholder mentoring4 Minuten
Stakeholder roles and needs4 Minuten
Stakeholder engagement5 Minuten
Stakeholder performance domain5 Minuten
Coaching and mentoring5 Minuten
Module Summary: Engaging with stakeholders5 Minuten

9 LektürenInsgesamt 90 Minuten

Course syllabus10 Minuten
How to be successful in this course10 Minuten
Communication with stakeholders10 Minuten
Techniques for building trust with stakeholders10 Minuten
Agile environments10 Minuten
Stakeholder Power Interest Grid10 Minuten
Requirements gathering10 Minuten
Principles of effective mentoring10 Minuten
Additional resources: Engaging with stakeholders10 Minuten

6 AufgabenInsgesamt 115 Minuten

Activity: Trust and influence20 Minuten
Knowledge Check: Trust and influence15 Minuten
Activity: Using the Power Interest Grid20 Minuten
Knowledge check: Using the Power Interest Grid15 Minuten
Knowledge check: Mentoring stakeholders15 Minuten
Module Quiz: Engaging with stakeholders30 Minuten

1 DiskussionsthemaInsgesamt 10 Minuten

What do you hope to learn?10 Minuten

In this module, you will explore the importance of managing communications in project management. The focus is on effective communication methods, conflict resolution techniques, and strategies for building consensus, all based on the principles of PMBOK 7, the Process Guide, and the Agile Practice Guide. Hands-on activities and quizzes are designed to reinforce theoretical knowledge, ensuring you are well-equipped to manage communications in project management.

Das ist alles enthalten

12 Videos7 Lektüren6 Aufgaben

12 VideosInsgesamt 65 Minuten

Introduction to communication methods5 Minuten
Organizational change and communication6 Minuten
Introduction to project integration management5 Minuten
Impact of unresolved conflict on project success5 Minuten
Relevant documents, plans, and templates6 Minuten
User story mapping and feedback mechanisms5 Minuten
Change management plan5 Minuten
RACI chart5 Minuten
Stakeholder register5 Minuten
Building consensus among stakeholders6 Minuten
Communication and stakeholder engagement plans6 Minuten
Module summary: Managing communications6 Minuten

7 LektürenInsgesamt 65 Minuten

Types of communication10 Minuten
Cultural sensitivity10 Minuten
The project manager as an integration manager10 Minuten
Sample relevant documents, plans, and templates10 Minuten
Additional tools and techniques10 Minuten
Tailoring communication strategies10 Minuten
Additional resources: Managing communications5 Minuten

6 AufgabenInsgesamt 120 Minuten

Activity: Communication methods20 Minuten
Knowledge check: Communication methods15 Minuten
Activity: Communicate to resolve conflict20 Minuten
Knowledge check: Conflict resolution15 Minuten
Activity: Stakeholder communication plan20 Minuten
Module quiz: Managing communications30 Minuten

In this module, you’ll put your skills into practice. You’ll reflect on the key learning points that you reviewed during the course and complete the final assessment and hands-on activity.

Das ist alles enthalten

2 Videos2 Lektüren3 Aufgaben1 Diskussionsthema1 Plug-in

2 VideosInsgesamt 9 Minuten

Course recap: Communication with stakeholders6 Minuten
Congratulations3 Minuten

2 LektürenInsgesamt 20 Minuten

About the final project and assessment10 Minuten
Next steps10 Minuten

3 AufgabenInsgesamt 160 Minuten

Activity: Identify the key stakeholders and develop a communications plan40 Minuten
Self-review: Communication with stakeholders30 Minuten
Course quiz: Communication with stakeholders90 Minuten

1 DiskussionsthemaInsgesamt 10 Minuten

Reflect on learning10 Minuten

1 Plug-inInsgesamt 10 Minuten

Exemplar: Communication with stakeholders10 Minuten

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Microsoft

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Häufig gestellte Fragen

This program is for you:

· If you want to switch to a career in the field of Program Management.

· If you are interested in the field of program management and just starting out. Earning a Microsoft Program Management certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities.

You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.

Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job-ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career.

Program managers are skilled and organized professionals who oversee multiple related projects within an organization to ensure they work together effectively. They ensure all the projects align with the company’s goals, stay on track, and deliver the expected benefits. They coordinate between teams, manage resources, and handle any issues that arise, making sure the overall program is successful and meets its objectives.

Prepare for a career in the high-demand field of program management. The program management skills you learn in this program prepare you for an entry-level role as a program manager. This program also prepares you for a variety of other entry-level roles that require goal-driven problem-solving and strategic planning.

These roles include:

· Project Manager

· Program Manager

· Product Manager

· Scrum Master

· Project Coordinator

· Business Analyst

· Change Manager

· Operations Manager

· IT Project Manager

· Construction Project Manager

· Engineering Project Manager

Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a practice exam that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.

When you complete this Professional Certificate, you’ll have an understanding of the fundamental concepts of program management and how they apply to an enterprise environment including:

· Coordinating project managers with their teams through all phases of a successful program.

· Using predictive, agile, and hybrid approaches and tailored methodologies to determine which way of working is best for each program.

· Highlighting the success of a program and its impact on overall strategic organizational goals.

You will also be prepared to complete PgMP (Program Management Professional) from PMI and MSP (Managing Successful Programs) Practitioner - from AXELOS.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.