Employee Engagement and Organizational Performance

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Employee Engagement and Organizational Performance

Dieser Kurs ist Teil von HRCI Professional in Human Resources (berufsbezogenes Zertifikat)

Dozenten: Taylor Jones

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4 Module

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4 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

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2 Wochen zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

Describe HR's role in managing the employee lifecycle, including approaches to termination and separation decisions.
Explain how behavioral expectations and inclusivity strategies shape organizational culture and accountability.
Implement performance management systems and evaluation methods that align employee behavior with organizational goals.
Use engagement tools, surveys, and coaching techniques to collect meaningful feedback and support employee growth.

Kompetenzen, die Sie erwerben

Kategorie: Performance Management
Kategorie: Employee Coaching
Kategorie: Diversity Equity and Inclusion Initiatives
Kategorie: Diversity and Inclusion
Kategorie: Workplace inclusivity
Kategorie: Employee Engagement
Kategorie: Employee Relations
Kategorie: Employee Surveys
Kategorie: Human Resources Management and Planning
Kategorie: Human Resource Strategy
Kategorie: Employee Retention
Kategorie: Employee Performance Management
Kategorie: Organizational Leadership
Kategorie: Performance Improvement
Kategorie: Human Relations Movement
Kategorie: Cultural Diversity
Kategorie: Performance Appraisal
Kategorie: Human Resources
Kategorie: Performance Review
Kategorie: Human Resource Management

Wichtige Details

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August 2026

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21 Aufgaben

Unterrichtet in Englisch

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Dieser Kurs ist Teil der Spezialisierung HRCI Professional in Human Resources (berufsbezogenes Zertifikat)

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In diesem Kurs gibt es 4 Module

Learn how to create the conditions where employees thrive and organizations perform at their best. In this course, you will explore the full employee lifecycle, from managing transitions and setting behavioral expectations to implementing performance management systems and driving meaningful engagement. You will examine how HR professionals use coaching, surveys, and feedback tools to build accountability, support growth, and strengthen workplace culture. This course gives you practical strategies to improve the employee experience and connect people practices to organizational outcomes.

By the end of this course, you will be able to: Describe HR's role in managing the employee lifecycle, including termination approaches and legal considerations for defensible separation decisions Explain how human relations concepts, behavioral expectations, and inclusivity strategies shape organizational culture and employee accountability Explain how performance management systems, evaluation methods, and performance tools align employee behavior with organizational goals Describe how engagement tools, surveys, and coaching techniques support meaningful feedback and employee growth

In your first module, you will describe how organizations assess functional effectiveness throughout the employee lifecycle and the role HR plays in managing employee transitions. You will also examine termination approaches, just cause considerations, and legal requirements that support fair, compliant, and defensible separation decisions.

Das ist alles enthalten

16 Videos7 Lektüren5 Aufgaben

16 VideosInsgesamt 70 Minuten

Introduction to HRCI PHR2 Minuten
Course Overview: Employee Engagement and Organizational Performance2 Minuten
Instructor Introduction2 Minuten
Introduction: Employee Lifecycle Management1 Minute
Stages of the Employee Lifecycle4 Minuten
Hiring and Onboarding Effectiveness7 Minuten
Performance Management and Retention8 Minuten
Offboarding and Alumni Engagement5 Minuten
Example: The Employee Lifecycle6 Minuten
HR Responsibilities in Employee Terminations7 Minuten
Just Cause and Legal Considerations in Termination6 Minuten
Example: Managing Employee Terminations6 Minuten
Termination Approaches4 Minuten
Legal Requirements in Termination Decisions6 Minuten
Example: Legal Considerations of Termination2 Minuten
Conclusion: Employee Lifecycle Management1 Minute

7 LektürenInsgesamt 70 Minuten

Course Syllabus10 Minuten
How to Be Successful in This Course10 Minuten
Responsible Use of AI10 Minuten
Summary Reading: The Employee Lifecycle10 Minuten
Summary Reading: Managing Employee Terminations10 Minuten
More on Legal Requirements in Termination Decisions10 Minuten
Summary Reading: Legal Considerations of Termination10 Minuten

5 AufgabenInsgesamt 145 Minuten

Graded Quiz: Employee Lifecycle Management50 Minuten
Activity: Evaluating Employee Lifecycle Practices30 Minuten
Practice Quiz: The Employee Lifecycle25 Minuten
Practice Quiz: Managing Employee Terminations20 Minuten
Practice Quiz: Legal Considerations of Termination20 Minuten

In this module, you will examine how human relations concepts and leadership practices influence organizational culture and employee behavior. You will also describe how organizations establish behavioral expectations, evaluate organizational values, and promote inclusivity to strengthen engagement, accountability, and a positive workplace culture.

Das ist alles enthalten

12 Videos3 Lektüren5 Aufgaben

12 VideosInsgesamt 35 Minuten

Introduction: Workplace Values and Culture1 Minute
Foundations of Human Relations4 Minuten
Humanizing the Workplace Through Leadership4 Minuten
Clear and Concise Workplace Communication4 Minuten
Example: Human Relations2 Minuten
Organizational Behavior Standards2 Minuten
The Psychological Contract in the Workplace3 Minuten
Example: Creating a Positive Work Environment2 Minuten
Understanding Organizational Values4 Minuten
Promoting Inclusivity in the Workplace4 Minuten
Example: Evaluating Organizational Values3 Minuten
Conclusion: Workplace Values and Culture2 Minuten

3 LektürenInsgesamt 30 Minuten

Summary Reading: Human Relations10 Minuten
Summary Reading: Creating a Positive Work Environment10 Minuten
Summary Reading: Evaluating Organizational Values10 Minuten

5 AufgabenInsgesamt 135 Minuten

Graded Quiz: Workplace Values and Culture50 Minuten
Practice Quiz: Human Relations20 Minuten
Practice Quiz: Creating a Positive Work Environment15 Minuten
Activity: Drafting a Code of Conduct30 Minuten
Practice Quiz: Evaluating Organizational Values20 Minuten

In this module, you will explore how organizations implement and evaluate performance management systems that support employee and organizational success. You will examine the performance management process and evaluation methods used to align employee performance with organizational goals, and identify performance management tools used to address employee behavior and performance concerns.

Das ist alles enthalten

14 Videos4 Lektüren5 Aufgaben

14 VideosInsgesamt 42 Minuten

Introduction: Performance Management1 Minute
Performance Management Program Foundations5 Minuten
Measuring Performance Management Effectiveness4 Minuten
Example: Implementing Performance Management Programs3 Minuten
Performance Management Foundations3 Minuten
Performance Appraisal Methods4 Minuten
Feedback and Recognition Strategies5 Minuten
Example: Performance Management Frameworks3 Minuten
Employee Discipline and Corrective Action3 Minuten
Positive Interventions in Employee Performance2 Minuten
Performance Management Tools3 Minuten
Involuntary Separations and Offboarding3 Minuten
Example: Managing Employee Performance2 Minuten
Conclusion: Performance Management1 Minute

4 LektürenInsgesamt 40 Minuten

Summary Reading: Implementing Performance Management Programs10 Minuten
More on Performance Appraisal Methods10 Minuten
Summary Reading: Performance Management Frameworks10 Minuten
Summary Reading: Managing Employee Performance10 Minuten

5 AufgabenInsgesamt 145 Minuten

Graded Quiz: Performance Management50 Minuten
Practice Quiz: Implementing Performance Management Programs15 Minuten
Practice Quiz: Performance Management Frameworks25 Minuten
Activity: Creating a Performance Improvement Plan30 Minuten
Practice Quiz: Managing Employee Performance25 Minuten

In your final module, you will investigate how organizations use engagement tools, including surveys, focus groups, and stay interviews, to gather meaningful employee feedback. You will also examine how engagement surveys are designed, administered, and managed to generate actionable insights, and describe coaching and mentoring techniques that support employee growth and performance improvement.

Das ist alles enthalten

13 Videos3 Lektüren6 Aufgaben

13 VideosInsgesamt 43 Minuten

Introduction: Driving and Sustaining Employee Engagement1 Minute
Engagement Tools Overview5 Minuten
Developing Action Plans from Feedback4 Minuten
Engagement Communication and Programs4 Minuten
Example: Employee Engagement Tools4 Minuten
Designing and Administering Engagement Surveys4 Minuten
Conducting Strategic Feedback Conversations4 Minuten
Example: Managing Employee Engagement Surveys3 Minuten
Coaching and Mentoring in Employee Development4 Minuten
Building a Successful Mentorship Program4 Minuten
Example: Supporting Coaching and Mentoring3 Minuten
Conclusion: Driving and Sustaining Employee Engagement1 Minute
Course Conclusion: Employee Engagement and Organizational Performance2 Minuten

3 LektürenInsgesamt 30 Minuten

Summary Reading: Employee Engagement Tools10 Minuten
Summary Reading: Managing Employee Engagement Surveys10 Minuten
Summary Reading: Supporting Coaching and Mentoring10 Minuten

6 AufgabenInsgesamt 290 Minuten

Graded Quiz: Driving and Sustaining Employee Engagement50 Minuten
Course Exam: Employee Engagement and Organizational Performance150 Minuten
Activity: Developing a Stay Interview Question Guide30 Minuten
Practice Quiz: Employee Engagement Tools20 Minuten
Practice Quiz: Managing Employee Engagement Surveys20 Minuten
Practice Quiz: Supporting Coaching and Mentoring20 Minuten

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Dozenten

Taylor Jones

HRCI

4 Kurse3.341 Lernende

von

HRCI

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