Updated in May 2025.

This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Navigate the complexities of organizational change with this comprehensive course on Change Management. Designed to equip you with actionable insights, you'll learn to lead change effectively, minimize resistance, and maximize engagement. By the end of this course, you'll have mastered frameworks and strategies to implement change with confidence. The journey begins by introducing Kotter's 8-step process and foundational tools like Lewin's Force Field Analysis to help you understand and plan change initiatives. You'll explore emotional and practical impacts, learning techniques to address resistance and foster buy-in from your team. The Change Curve will provide insights into managing team emotions during transitions. As you progress, the course dives deeper into leadership during change, highlighting the critical roles and strategies leaders must adopt. Videos on engagement and guiding people through change ensure you can maintain morale and alignment throughout the process. Real-world applications like business development and continuous improvement round out the learning experience. This course is perfect for managers, team leaders, and business professionals seeking to navigate organizational shifts. Whether you're restructuring, introducing new ideas, or managing evolving workflows, these skills are essential. No prerequisites are required, and the content is tailored for an intermediate audience ready to take their leadership to the next level.