What's the difference between coaching and mentoring in this program?

Coaching focuses on structured, goal-oriented conversations using frameworks like GROW and CLEAR, typically addressing specific performance or development areas. Mentoring emphasizes longer-term relationship building, career guidance, and knowledge transfer through peer networks you'll learn to design and manage.

How does AI fit into coaching and mentorship?

You'll use Microsoft Copilot and Viva Insights to enhance (not replace) human coaching. AI helps with theme clustering from coaching transcripts, sentiment analysis of sessions, engagement data interpretation, and generating insights that inform your coaching approach.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Certificate, you’re automatically subscribed to the full Certificate. Visit your learner dashboard to track your progress.

Microsoft Leadership Coaching and Mentoring using AI (berufsbezogenes Zertifikat)

berufsbezogenes zertifikat ist nicht verfügbar in Deutsch (Deutschland)

Wir übersetzen es in weitere Sprachen.

Microsoft Leadership Coaching and Mentoring using AI (berufsbezogenes Zertifikat)

Lead People Development with AI-Powered Coaching.

Build coaching, mentoring, and engagement skills using Microsoft Viva, Copilot, and Power BI.

Dozent: Microsoft

Bei Mehr erfahren enthalten

Fragen Sie Coursera

4-teilige Kursreihe

Erwerben Sie eine Karrierereferenz, die Ihre Qualifikation belegt

Stufe Anfänger

Empfohlene Erfahrung

4 Wochen zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

4-teilige Kursreihe

Erwerben Sie eine Karrierereferenz, die Ihre Qualifikation belegt

Stufe Anfänger

Empfohlene Erfahrung

4 Wochen zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

Implement GROW and Situational coaching programs aligned to organizational goals and measure impact using Microsoft Viva Insights analytics.
Design peer-mentoring networks using data-driven matching and SharePoint to launch structured guidance and support systems for employees.
Build Power BI analytics dashboards correlating coaching hours to performance while using Copilot for sentiment and theme clustering analysis.
Develop culture roadmaps and empowerment playbooks informed by engagement metrics and burnout signals identified through Viva dashboards.

Wichtige Details

Zertifikat zur Vorlage

Zu Ihrem LinkedIn-Profil hinzufügen

Unterrichtet in Englisch

Kürzlich aktualisiert!

Juli 2026

Erfahren Sie, wie Mitarbeiter führender Unternehmen gefragte Kompetenzen erwerben.

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Erwerben Sie ein von Arbeitgebern anerkanntes Zertifikat von Microsoft.

Berufsbezogenes Zertifikat – 4 Kursreihen

Coach, mentor, and develop your people using Microsoft's AI-powered productivity suite. This program builds job-ready skills across structured coaching frameworks, peer-mentoring network design, employee engagement analysis, and culture transformation.

You will practice with realistic leadership tasks: building coaching roadmaps in Planner, analyzing Viva Insights data for burnout signals, creating Power BI people analytics dashboards, and using Copilot to cluster development themes and run sentiment analysis on coaching sessions.

Across three skill areas, you'll implement GROW, CLEAR, and Situational Coaching frameworks; design and launch peer-mentoring networks with data-driven matching; interpret engagement dashboards to identify burnout drivers; and create culture transformation roadmaps informed by real workforce data.

This program covers tools you will use on the job—Microsoft Viva Insights, Copilot, Power BI, Teams, Planner, SharePoint, and more—giving you a practical, tool-grounded skill set you can apply immediately.

This program is designed for mid-level leaders, people managers, HR business partners, and talent development professionals responsible for developing others, improving team engagement, or building people-focused culture initiatives. It's a strong fit if you're moving into a people manager, HR strategic partner, or talent development leadership role. Some prior experience in leadership, team management, or people development is recommended.

Übungsprojekt

Throughout this program, you'll complete hands-on projects that simulate real leadership and people development tasks. You'll build a coaching roadmap in Microsoft Planner, publish a Mentor Starter Kit in SharePoint, and create a people analytics dashboard in Power BI that visualizes coaching-to-performance correlations using Viva Insights and 15Five data. You'll also design a culture transformation roadmap in Visio informed by sentiment analytics, and launch an empowerment playbook via Teams. These projects are designed to produce portfolio-ready deliverables that demonstrate practical, AI-enhanced leadership skills.

Coaching & Mentoring Practice

KURS 1, 8 Stunden

Was Sie lernen werden

Implement a GROW coaching program using Microsoft Planner and Viva Insights to track progress and measure performance impact.
Design and launch a peer-mentoring network with strengths-based matching, SharePoint guidance materials, and a virtual kick-off.
Adapt coaching stances to employee readiness using CLEAR and Situational Coaching frameworks and Copilot-assisted session analysis.
Build a Power BI people analytics dashboard linking coaching hours to performance outcomes using regression analysis.

Engagement & Feedback Optimization

KURS 2, 6 Stunden

Was Sie lernen werden

Analyze Viva Insights engagement dashboards to identify burnout drivers and build intervention action plans with quarterly tracking.
Create a multi-source feedback system pulling data from 15Five, Teams, and Cultivate into Power BI manager-level dashboards.
Configure advanced Viva Insights queries and export segmented results to Power BI for business unit-level analysis.
Evaluate workplace pilot initiatives using pre/post Viva metrics and communicate findings to executive leadership.

Performance & Culture Alignment

KURS 3, 6 Stunden

Was Sie lernen werden

Facilitate quarterly OKR workshops using Microsoft Copilot in Whiteboard and Planner, and evaluate mid-cycle achievement against benchmarks.
Design a three-pillar culture transformation roadmap in Visio, informed by Viva sentiment analytics, with milestones and clear ownership.
Create an empowerment playbook defining decision rights, guardrails, and escalation paths for your team.
Evaluate culture and empowerment progress by triangulating turnover, engagement, inclusion, and Cultivate sentiment metrics.

Career Pathways in Coaching & People Development Leadership

KURS 4, 1 Stunde

Was Sie lernen werden

Identify career pathways in people development and articulate the value of AI-enhanced coaching capabilities to employers
Build a professional portfolio by framing coaching, analytics, and culture transformation artifacts around business impact and quantified outcomes
Apply the STAR method to prepare responses for networking, behavioral interview, and internal advancement conversations
Create a 90-day career action plan with targeted portfolio artifacts, profile updates, and outreach steps aligned to a chosen pathway

Erwerben Sie ein Karrierezertifikat.

Fügen Sie dieses Zeugnis Ihrem LinkedIn-Profil, Lebenslauf oder CV hinzu. Teilen Sie sie in Social Media und in Ihrer Leistungsbeurteilung.

Dozent

Microsoft

374 Kurse2.691.214 Lernende

von

Microsoft

Warum entscheiden sich Menschen für Coursera für ihre Karriere?

Felipe M.

Lernender seit 2018

„Es ist eine großartige Erfahrung, in meinem eigenen Tempo zu lernen. Ich kann lernen, wenn ich Zeit und Nerven dazu habe.“

Jennifer J.

Lernender seit 2020

„Bei einem spannenden neuen Projekt konnte ich die neuen Kenntnisse und Kompetenzen aus den Kursen direkt bei der Arbeit anwenden.“

Larry W.

Lernender seit 2021

„Wenn mir Kurse zu Themen fehlen, die meine Universität nicht anbietet, ist Coursera mit die beste Alternative.“

Chaitanya A.

„Man lernt nicht nur, um bei der Arbeit besser zu werden. Es geht noch um viel mehr. Bei Coursera kann ich ohne Grenzen lernen.“

Schalten Sie den Zugang zu mehr als 10.000 Kursen mit einem Abonnement frei
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Schließen Sie sich den über 4.700 globalen Unternehmen an, die Coursera for Business wählen

Häufig gestellte Fragen

No. You can take this program as an HR business partner, talent development specialist, project lead, or aspiring manager. The skills focus on coaching conversations, mentoring design, and people analytics that apply whether or not you have direct reports.

This program is aligned to CB3 (Intermediate). It's best if you already have some experience developing others, leading small teams, or supporting people initiatives. If you're brand new to coaching, you may benefit from foundational management content first.

Some activities reference Microsoft tools (Viva Insights, Copilot, Power BI) that may require paid access through your organization. If you don't have access, you can still learn the concepts and complete alternative versions using equivalent tools, but some hands-on activities may need to be completed off-platform.