Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Storytelling, Presentations, Microsoft PowerPoint, Oral Expression, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
★ 4.2 (22) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media Marketing, Social Media, LinkedIn, Workflow Management
Débutant · Cours · 1 à 3 mois

Illinois Tech
Compétences que vous acquerrez: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Sales Presentations, Storytelling, Open Mindset, Market Research, Oral Expression, Entrepreneurial Finance, Ideation, Business Planning, New Business Development, Teamwork, Legal Risk, Market Dynamics, Relationship Building, Team Leadership
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Developing Training Materials, Design Elements And Principles, Product Promotion, Creative Design, Design, Design Software, Graphic and Visual Design Software, Graphic and Visual Design, Content Creation, Graphic Design, Selling Techniques, Layout Design, Commercialization, Sales
Débutant · Projet Guidé · Moins de 2 heures

Alex Genadinik
Compétences que vous acquerrez: E-Commerce, Content Creation, Digital Content, Video Production, Digital Publishing, Wholesaling, Digital Assets, Entrepreneurship, Direct Selling, Blockchain, FinTech, Subcontracting, Search Engine Optimization, Advertising
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: ChatGPT, Ingénierie rapide, Amélioration de l'expérience client, Service personnalisé, Demandes de renseignements des clients, Service clientèle, Stratégie d'expérience client (CX), Personnalisation de l'IA, Configuration du système, IA générative, Soutien à la clientèle, L'activation de l'IA, Intégrations AI, Soutien aux produits, Agents génératifs d'IA
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Statements, Financial Statement Analysis, Financial Analysis, Balance Sheet, Financial Data, Spreadsheet Software, Income Statement, Financial Reporting, Financial Accounting, Gross Profit, Business Metrics, Performance Analysis, Cash Flows, Annual Reports, Benchmarking
★ 4 (7) · Intermédiaire · Cours · 1 à 4 semaines

HubSpot Academy
Compétences que vous acquerrez: Sales Presentation, Sales Presentations, Persona Development, General Sales Practices, Lead Generation, Prospecting and Qualification, Customer Acquisition Management, Sales Prospecting, Sales Strategy, Cold Calling, Sales Process, Target Audience, Phone Sales, Sales Enablement, Prioritization, Customer Engagement, Social Media Campaigns, Social Media Marketing, Communication Strategies, Personalized Service
Débutant · Cours · 1 à 3 mois

The State University of New York
Compétences que vous acquerrez: Business Strategy, Training and Development, Training Programs, Lifelong Learning, Strategic Decision-Making, Professional Development, Personal Development, Performance Measurement, Needs Assessment, Dashboard, Self-Awareness, Benchmarking, Performance Metric, Willingness To Learn, Program Standards, Job Analysis, Portfolio Management, Gap Analysis, Information Management, Information Systems
★ 4.8 (40) · Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Financial Reporting, Generally Accepted Accounting Principles (GAAP), Financial Statements, Financial Statement Analysis, Financial Accounting, Balance Sheet, Income Statement, Cash Flows, Revenue Recognition, Inventory Accounting, Accounting, Fixed Asset, Finance, Accounts Receivable, Credit Risk, Investments
★ 4.9 (13) · Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
★ 5 (11) · Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Canva (Software), Marketing Materials, Promotional Materials, Marketing Collateral, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Online Advertising, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphical Tools, Marketing, Dashboard
★ 4.9 (15) · Intermédiaire · Projet Guidé · Moins de 2 heures