Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Proposal Writing, Proposal Development, Target Audience, Presentations, Target Market, Storytelling, Visual Storytelling, Writing, Sales Presentations, Promotional Strategies, Marketing, Concision, Program Standards, Marketing Planning
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Presentations, Business Writing, Marketing Collateral, Marketing Materials, Business Planning, Sales Presentations, Marketing Design, Business Strategy, Product Promotion, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Alex Genadinik
Compétences que vous acquerrez: Business Modeling, Business Strategy, Business Planning, Business Strategies, Entrepreneurship, Business Process, Innovation, Strategic Thinking, E-Commerce, Business Systems, Value Propositions, Customer Relationship Management
Mixte · Cours · 1 à 3 mois
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Digital Media Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Digital Marketing Campaigns, Digital Marketing, Online Advertising, Email Marketing, Campaign Planning, Marketing Strategies, Marketing Planning, Social Media, Social Media Strategy, Social Media Campaigns, Keyword Research, Digital Brand Strategy, Social Media Marketing, Social Media Management, Marketing Channel, Strategic Marketing, Marketing
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: IA générative, Miro AI, Réflexion stratégique, Développement de produits, Matériel de marketing, Stratégie de mise sur le marché, Gestion du cycle de vie des produits, Connaissance du client, Analyse concurrentielle, ChatGPT, Amélioration des produits, Étude de marché, Stratégies de marketing, Commentaires des utilisateurs, Stratégie des produits d'IA, Feuilles de route des produits
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Cost Accounting, Management Accounting, Variance Analysis, Cost Benefit Analysis, Profit and Loss (P&L) Management, Specialized Accounting, Gross Profit, Accounting, Business Planning, Performance Measurement, Accounting Systems, Operating Cost, Cost Estimation, Financial Analysis, Cost Management, Accounting Records, Analysis, Operational Analysis, Resource Allocation, General Accounting
Débutant · Spécialisation · 3 à 6 mois

New York Institute of Finance
Compétences que vous acquerrez: Financial Market, Supply Chain Management, Supply Chain, Market Trend, Market Dynamics, Market Share, FinTech, Financial Services, Market Analysis, Banking, Stakeholder Analysis, Market Opportunities, Commercial Banking, Lending and Underwriting, Accounts Receivable
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermédiaire · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Promotional Materials, Marketing Materials, Marketing Collateral, Copywriting, Direct Marketing, Marketing Effectiveness, Promotional Strategies, Marketing Design, Product Promotion, Drive Engagement, Customer Acquisition Management, Target Audience, Graphic and Visual Design
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Débutant · Cours · 1 à 3 mois

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Performance Testing, Retrieval-Augmented Generation, Vector Databases, LLM Application, Performance Tuning, Query Languages, SQL, Benchmarking, System Monitoring, Secure Coding
Intermédiaire · Cours · 1 à 4 semaines