Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Web Analytics and SEO, Content Management Systems, Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, Web Design and Development, Promotional Strategies, Web Content, E-Commerce, Content Management, Marketing, Marketing Strategies, Blogs, Web Presence, Digital Marketing Tools, System Configuration, Dashboard, Web Frameworks
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Presentations, Photo Editing, Social Media Content, Graphic and Visual Design Software, Graphic Design, Photo/Video Production and Technology, Creative Design, Content Creation, Visual Storytelling, Marketing Collateral, Design, Visual Design, Graphic and Visual Design, Video Editing, Brochures, Collaborative Software, Design Elements And Principles, Branding, Marketing Materials
Débutant · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, System Design and Implementation, Unified Modeling Language, Performance Metric, Performance Measurement, Requirements Analysis, Performance Analysis, Model Evaluation, Prototyping, Stakeholder Communications, Stakeholder Engagement, Benchmarking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Reconciliation, Intercompany Accounting, Accounting Systems, Inventory Accounting, Technical Accounting, Specialized Accounting, Ledgers (Accounting), Accounting Records, Accounting, Profit and Loss (P&L) Management, Financial Accounting, Financial Reporting, Auditing, General Ledger, Accounts Receivable, Consolidation, Invoicing, International Finance, Performance Analysis, Organizational Structure
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Performance Analysis, Performance Testing, Performance Measurement, Benchmarking, Data Modeling, Analysis, Data Processing, Extract, Transform, Load, Statistical Analysis
Avancées · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Star Schema, Role-Based Access Control (RBAC), Power BI, Database Design, Data Modeling, Data Analysis Expressions (DAX), Authorization (Computing), Relational Databases, Financial Data, Data Security, Security Controls, Dashboard, Data Access, Dashboard Creation, Model Deployment, Gross Profit, Cloud Deployment, Performance Improvement
Intermédiaire · Cours · 1 à 4 semaines

Kennesaw State University
Compétences que vous acquerrez: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixte · Cours · 1 à 4 semaines

Google Cloud
Compétences que vous acquerrez: Google Gemini, Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Google Cloud Platform, SQL, Customer Relationship Management, Query Languages
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Strategy, Data Management, Business Leadership, Decision Intelligence, Business Transformation, Generative AI, Artificial Intelligence, Governance, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Collaborative Software, Customer experience improvement, AI Integrations, Customer Service, Retrieval-Augmented Generation, Machine Learning
Débutant · Cours · 3 à 6 mois

Compétences que vous acquerrez: Model Evaluation, Model Training, MLOps (Machine Learning Operations), System Monitoring, Continuous Monitoring, Model Deployment, Verification And Validation, Performance Metric, A/B Testing, Statistical Methods, Failure Analysis, Statistical Hypothesis Testing, Applied Machine Learning, Statistical Analysis, Scikit Learn (Machine Learning Library), Benchmarking
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Data-Driven Decision-Making, Data Transformation, Growth Strategies
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Overcoming Objections, Data Storytelling, Persuasive Communication, Data Presentation, People Analytics, Human Resource Strategy, Oral Expression, Presentations, Benchmarking, Prompt Engineering Tools, Stakeholder Communications, Data Literacy, Data Validation, AI Integrations, AI Personalization, Artificial Intelligence, Correlation Analysis, Verification And Validation
Débutant · Cours · 1 à 4 semaines